Sarai Garcia Email & Phone Number

•Auditing: Performing audits to ensure that quality and compliancestandards are met•Reporting: Creating performance reports for staff, departments, andrevenue cycle divisions•Analysis: Analyzing data to identify trends and draw conclusions•Recommendations: Making recommendations for action plans andproviding input for training and development•Follow-up: Ensuring that management corrective actions and follow-upitems are completed on time•Ensures that all quality audits are completed accurately, objectively, andin a timely manner.•Completes all necessary documentation to support audit work.•Focus on compliance with federal, state, and payer regulations.•Reviewing processes and deliverables to confirm that all servicesdelivered were of excellent quality.•Quality review and assessment of coded hospital data.•Documenting performance deficiencies and makes training recommendations based on audit results.•Documents and prepares data-driven presentations for leadership.

Atlanta, Georgia, United States

•Organized, oversaw and managed projects from start to finish.•Ensured that each project was completed safely, on time, within budgetary constraints and to the satisfaction of the client.•Maintained a working knowledge of all current and upcoming projects.•Created a daily schedule for each upcoming project and updated it daily as necessary.•Managed and supported labor force daily.•Maintained communication with all clients regarding the details of their project.•Maintained vehicles, equipment & inventory.•Provided estimates to customers upon request.

Atlanta, Georgia, United States

•Brokerage Assistance - Worked very closely and on a regular basis with the broker's firm (e.g. providing import documentation, tracking shipments etc., etc. for all import shipments coming into the United States)•Evaluated appropriate cost/time combination for each shipment•Prepared Domestic documents including Airline bills, Motor Carrier BOL, and declarations.•Routed Shipments-Determined appropriate mode of transportation for all domestic / Canadian shipments•Freight Quotes - Secured weight and dimensions of all quotes requested by the sales staff and obtained the most economical freight rate from motor carrier, freight forwarders and express couriers•Investigated customer problems and/or complaints and managed to a successful resolution•Addressed all customer inquiries•Worked effectively in a team environment to meet business goals and objectives

Atlanta, Georgia, United States

• Interviewed patients and families to obtain complete and accurate demographic and financial information and ensured that all necessary questionnaires and forms were completed according to pre-determined requirements by government or regulatory agencies• Communicated with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts• Provided other registration, clerical, and billing support as required, including scheduling, chart creation, scanning, and point-of-service collections• Explained regulatory financial requirements to patient or responsible party and collected/posted deposits or deductible amounts as required, which also included ensuring that referring physicians had obtained prior insurance authorization as needed and rescheduled appointments if necessary• Acted as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development•Attended and participated in department meetings according to department standards and served on committees representing the department which could include multi-disciplinary quality and service improvement•Assisted with or supported the provision of physical or occupational therapy services under direct supervision of a licensed physical therapist, occupational therapist, physical therapy assistant, or occupational therapy assistant in accordance with the state practice act for these disciplines•Assisted professional staff with age-specific care and treatment of patients according to departmental standards of care as delegated•Maintained inventories, ordered, and restocked supplies in a timely manner•Assisted with departmental projects as needed•Participated in maintaining and monitoring the work environment to ensure a continual state of Joint Commission readiness

• Assisted in compiling research data and completion of necessary reports• Assisted with Strong4Life Spanish website design• Participated in community outreach events• Created and presented research presentations• Marketed Strong4Life • Assisted in various meetings that included brainstorming and with advertising agencies• Exposed to different areas that Strong4Life has to offer, including child wellness, community outreach, physician training, employee wellness and more

Stockbridge, Georgia, United States

•Interviewed patients and families to obtain complete and accurate demographic and financial information and ensured all necessary questionnaires and forms were completed according to pre-determined requirements by government or regulatory agencies•Entered data into system for registration, billing, patient tracking, charge capture, and reconciliation in a fast, efficient way to minimize patient wait times•Served as a liaison between patient and department staff by informing patients and families of procedures and delays, answering questions, offering assistance, relaying messages, and other services that patients and families may require•Acted as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development•Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system

Riverdale, Georgia, United States

•Assisted both new and existing customers in the lending process•Marketed for new loans to existing and new customers through solicitation calls•Processed loan applications to determine customer eligibility•Read and interpreted income verification, credit reports, Carfax reports, and collateral values•Completed any service that was required to successfully complete any loan disbursement•Assisted with the training of other personnel in the department as assigned

Bachelors Of Science, Health/Health Care Administration/Management

Activities and Societies: Minor in Business

Associate Of Science - As, Health/Health Care Administration/Management

Bridging The Gap, Medical Interpreter Certification