Receptionist/Admin AssistantKey Responsibilities:Reception: Managed incoming phone calls, greeted visitors, and handled mail and package deliveries to ensure a welcoming environment.Safety: Prepared PC reports, conducted employment verifications, and entered new driver data into various systems and spreadsheets for accurate record-keeping.Accounting: Entered Owner Operator invoices into QuickBooks, organized credit card receipts with coding in spreadsheets, and assisted in payroll by verifying driver pay and mileage, including calculating per diem bonuses.Recruiting: Posted job advertisements on Craigslist and recorded messages from interested drivers for the recruiting team.Shop: Assisted in processing purchase orders and repair orders, maintaining organized files (Accounts Payable and Maintenance) to support timely payments.

Oversaw end-to-end driver training and onboarding, ensuring alignment with company policies and technology standards.Managed new hire paperwork, background checks, and drug testing to ensure seamless compliance.Proactively informed drivers about evolving laws and regulations in collaboration with driver managers, dispatch, and HR.Transitioned driver compliance from outsourcing to an in-house model, implementing a robust tracking system.Introduced a comprehensive spreadsheet for real-time monitoring of driver compliance, including licenses, training, and drug testing, enhancing organizational efficiency and accuracy.

Managed insurance claims processing and driver onboarding, aligning practices with company values and policies.Led technical training initiatives, creating user-friendly manuals to help staff and drivers adapt to new technologies.Managed compliance for new hires, including paperwork, background checks, and drug testing.Collaborated with cross-functional teams to keep drivers informed of legal and regulatory updates.Established applicant and employee tracking systems to enhance organizational efficiency.Coordinated daily operations with dispatch, managing driver schedules, load tracking, and customer communications.Developed a strong carrier network, fostering excellent relationships through effective problem-solving and communication.Ensured timely completion of driver paperwork for payments, showcasing data entry proficiency and collaboration with HR.Implemented processing procedures and managed payment cycles, from transaction verification to invoicing.Maintained organized customer files, contributing to a streamlined customer service approach.

Managed the collection of records, imaging, and pathology for new patients, supporting seamless clinic and physician operations.Procured patient medical records, pathology slides, and radiology reports from various facilities and physician offices prior to first appointments.Conducted timely follow-ups on record requests to ensure completeness of new patient records.