- Serving as confidential assistant to the general manager and providing secretarial and administrative support for all departments including records management for all teams- Coordinating conference and travel arrangements, scheduling and managing staff calendar- Attending all meetings to optimize procedures and guarantee organization of affairs- Designing and producing legal and marketing materials for use within the agency and in the community

- Supervised staff members to ensure compliance with company policies and food safety guidelines- Trained new hires to expand personnel and resources and improve efficiency- Managed daily processes to maintain successful operations and uphold existing business through retaining professional relationships and exhibiting composure

- Provided educational assessments and implemented developmentally appropriate curriculum and physical, creative and cognitive growth activities based on diverse individual needs and interests- Integrated literacy curriculum from Columbia University Teachers College and aligned math curriculum with Vermont Grade Expectations- Taught students K-8 with severe emotional and behavioral disorders and trained in crisis prevention to inhibit hostile or violent behavior at the earliest possible stage

- Developed sales experience, client acquisition, and marketing skills- Responded to and resolved inbound inquiries from potential customers using resourcefulness and adaptability, - Ensured exceptional guest services and experience and increasing satisfaction.- Provided research within targeted accounts to identify key contacts and critical account information