Sara Ludwig Email & Phone Number

Oakdale, Minnesota, United States

Remote

The Academic Operations Manager (AOM) reports directly to the Vice President, Academic Affairs (VPAA). This position is responsible for managing and coordinating the operations and functions within the Academic Affairs team. Additional and related assignments may be requested by the Provost. The primary goal of the AOM is to manage a variety of projects within the office of Academic Affairs as well as activities which involve interaction with University departments, individual schools, and constituents. The AOM will work to continually improve practices and procedures that create the highest level of efficiency possible within Academic Affairs team and in assigned areas across the institution. The AOM will support Academic Affairs with duties ranging from operations planning and management, project management, coordination of communication, reporting and documentation for academic projects, institutional research initiatives, and accreditation efforts.

Scottsdale, Az

•Examine student applications to determine eligibility for admission and transferability of course credits•Research various databases and sources of information to assist in evaluation of accreditation, validity of documentation, and applicability of course work•Maintain evaluation worksheets for students and ensured changes in transfer credit applicability are accurately reflected in the student record•Create initial degree plan to ensure student’s academic roadmap is aligned to degree program requirements•Respond to and advised students and internal constituencies on academic and program policy•Maintain accurate student records; appropriately journaling all communication•Liaise with dean’s offices on transfer and program specific policies•Process and entered applicable and appropriate data into various internal databases

Jefferson City, Mo

•Assisted in the day-to-day operation of the office•Took applications from prospective employees•Dispatched workers to customers •Recorded data to ensure accurate billing and payroll•Prospected and acquired new accounts for the company

Riverside, Mo

•Contacted current customers regarding upcoming and current orders•Accurately inputted customer orders •Answered sales-specific inquiries via email and phone•Updated and maintain Seattle Fish Company, Kansas City Facebook page•Assisted sales representatives with various tasks and projects

Phoenix, Az

•Provided program instruction for assigned courses as outlined by the given curriculum•Developed complete and thorough class lesson plans•Graded assignments in a timely manner while providing constructive feedback to each student•Responded to correspondences addressing student questions and concerns•Facilitated class discussions while incorporating relevant teaching materials•Assessed student performance of in-class speeches and written assignments

Phoenix, Az

•Assisted the professor with any and all necessary tasks related to class•Graded assignments in a timely manner while providing constructive feedback to each student•Responded to correspondences addressing student questions and concerns•Assessed student performance of in-class speeches and written assignments

Phoenix, Arizona Area

•Advised and provided academic support to over 120 student-athletes•Monitored student-athletes' academic progress by meeting on a weekly or bi-weekly basis in person, over the phone, or via email•Served as a liaison to athletic administration, coaches, other university departments, and campus personnel to ensure academic success•Created and prepared data and reports in support of academic management, university, and NCAA requirements•Evaluated initial- and continuing-eligibility for current student-athletes based on university, department, and NCAA standards

Minneapolis, Mn

•Responsible for camp store set-up and take down•Provided exceptional customer service•Served as an onsite office/communications center for camp•Performed miscellaneous clerical duties

Mequon, Wi

•Helped seven year old daughter get ready for school each morning •Prepared a nutritious breakfast•Created a positive environment by playing games and nurturing self-esteem•Walked the family dog around the block

Mequon, Wi

•Welcomed incoming persons driving into the campus with a smile and a wave•Directed visitors and parents to specific locations on campus•Assisted delivery drivers to correct drop-off locations

Mequon, Wi

•Prepared classroom activities that promote learning•Assisted peer instructor with class lectures•Brainstormed ideas for future lesson plans •Offered personal insight and support

Minneapolis, Mn

•Managed ongoing promotions and current incentive programs for 229 customers using Excel spreadsheets•Assisted the accounts payable department with invoice and receipt pairing and filing•Matched monthly invoices and credit memos to the transactions printed in the general ledger to ensure accurate account totals •Responsible for internal marketing distribution

Lutz, Fl

•Aided in the design of promotional material•Wrote several customer satisfaction surveys•Inputted daily receipts and invoices •Researched potential customers in which to send catalogs•Prepared the 2013 budget for all five advertising expense accounts

Concordia University Wisconsin

•Provided a hospitable experience for event guests •Assisted with the setup and take down of event materials •Arranged the place settings, fixtures, and event accessories in an appealing fashion•Helped with miscellaneous tasks before, during, and after the event

Mequon, Wi

•Picked up 9 year old son from the bus stop•Drove him to his various activities or to a friend's house•Played video games and sports

St. Paul, Mn

•Received incoming inventory •Stocked shelves with new merchandise •Answered customer questions regarding general merchandise and textbooks•Maintained a clean sales floor by folding and hanging clothing

Eden Prairie, Mn

•Addressed customers' questions and assisted in product selection•Operated the cash register•Stocked new and incoming merchandise•Aided sales associates in organizing their departments•Merchandised the store by arranging clothing and cleaning the floors

Mequon, Wi

•Operated the cash register•Stocked and organized incoming merchandise•Assisted customers with product selections by answering their questions•Tidied the store by cleaning the floors and bathrooms•Gift packaged products for customers buying from a registry

Master’S Degree, Leadership, 4.00

Master Of Arts (M.A.), Communication, General, 3.86

Concentration in College Teaching of Communication

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services, 3.93

Activities and Societies: Delta Mu Delta International Honor Society in Business, Eta Chi Chapter

Bachelor Of Science (B.S.), Management & Marketing, Minor In Sport And Entertainment Management, 3.82/4.0 Gpa, Magna Cum Laude Honors

Activities and Societies: Women's Hockey Team; Student-Athlete Advisory Committee (SAAC); Alpha Chi National College Honor Scholarship.

High School, General

Women's Ice Hockey; Track&Field; Women's Soccer