Sara Jolliff Email & Phone Number

Overland Park, Kansas, United States

United States

• Provided bilingual technical support in Portuguese via chat, email, and calls for hardware and software issues.
• Utilized Atlas, Jira, and Microsoft Office 365 for efficient case management and documentation.
• Demonstrated troubleshooting expertise to identify and resolve technical problems.
• Delivered exceptional customer support and assistance to ensure client satisfaction.
• Escalated issues to appropriate teams when necessary for prompt resolution.
• Performed translations and transcriptions to assist in solving technical difficulties.

Overland Park, Kansas, United States

• Implementing data-driven strategies for decision-making.
• Designing and maintaining regular reporting mechanisms.
• Expertise in utilizing Power BI, Tableau and Salesforce for data visualization.
• Collaborating with different departments to gather and analyze data.
• Efficiently managing schedules and calendars for optimal workflow.
• Staying updated on industry best practices and emerging technologies.

North Carolina, United States

• Implemented daily routine to maintain structure and stability
• Met with parents about daily activities, positive developments, and issues.
• Transported children safely to school, activities, and appointments on time.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Maintained effective schedule balance between rest periods, active play, and instruction.
• Applied positive behavior management techniques to enhance social interactions and emotional development.

Santa Bárbara d'Oeste, São Paulo, Brasil

• Supported lead teacher in creating a nurturing environment for young learners.
• Supported student physical, mental, and social development using classroom games and activities.
• Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teachers.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Americana, São Paulo, Brasil

• Examined accounts and records and computed tax returns according to prescribed rates, laws, and regulations.
• Prepared tax returns, maintained financial records, and utilized software for streamlined reporting.
• Collaborating with main accountant's office, prioritizing accuracy and professionalism, and staying updated on tax laws and regulations.
• Worked closely with clients to properly fill out tax forms and file tax returns electronically.
• Prepared simply to moderate state tax-related financial statement calculations, entries, and disclosures.
• Drafted tax documentation subject to detailed review and approval by department management.

Santa Bárbara d'Oeste, São Paulo, Brasil

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Managed invoicing and payment processing operations.
• Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
• Reviewed invoices for accuracy and completeness prior to issuing payments.
• Entered invoice data into the company's invoicing system to enable proper tracking and record-keeping.
• Used data entry skills to accurately document and input statements.

Santa Bárbara d'Oeste, São Paulo, Brasil

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements,
• and statements.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Used accounting software to prepare weekly and monthly financial reports.
• Coordinated with external auditors to resolve discrepancies.

Bachelor Of Science - Bs, Computer Science

Bachelor'S Degree, Pedagogy - Early Childhood Education

Gained expertise in child development, curriculum design, teaching methods, and community engagement through my coursework.

Bachelor'S Degree, Languages And Literature - Portuguese And English

My studies developed my language skills, advanced writing, and critical thinking.

Professional Certificate, Business Administration

I have gained comprehensive expertise in Business Administration, encompassing management, finance, marketing, human resources, and.