I manage the front desk of City Hall - greet guests and answer phones; send quarterly water billing and reconcile payments; handle day-to-day paperwork for the city (e.g. building permits, pet licenses, City Council packets, park shelter reservations); I can take payments (cash, check and credit card); put together bank deposits; oversee filing and copy projects; and manage the calendar for the Council Chamber meeting room. As a communications professional, I handle communication needs for the City including press releases, general correspondence and writing web copy to keep the City's website content up to date.

My content writing experience includes video and audio scripts, advertising copy, Web copy, profile pieces, magazine articles and independent research. I have publishing credits with dsm Magazine, Des Moines Woman, Women's Edition and Perry Living.Fiction writing credits include Everyday Weirdness.

Met with clients to determine content needs, organized information and wrote copy for a variety of projects, including print, ad, Web, headlines and billboardsWrote Gaslight press releases (2)Wrote monthly blog posts for Hennen’s Furniture (Feb. - Sept. 2015)Wrote brand stories for Third Street Brewhouse (Angry Pirate, Rise Above and Minnesota Gold)Wrote staff Wizard Trading Cards for internal promotion (11)Wrote blog posts for Gaslight’s company blog (4 posts)Wrote Web copy: Ariacardsandcalls.com; dahlheimerbeverage.com; paragonstorefixtures.com

Developed, managed and executed communication plans for multiple projectsProduced, edited and published articles for intranetConsulted with upper management to meet communication needsWorked with tech writer to maintain website pagesProduced scripts for recognition ceremoniesEdited articles for consistency, tone of voice and corporate styleInterviewed high performers and produced success/feature storiesUsed multiple communication vehicles for creative problem solving

Instrumental in launching employee and customer newslettersGathered, researched, produced, and edited articles for newslettersAssisted in launch of new website: researched information, produced and edited web copy, gathered other elements for web posting, and assisted with site concept and designProduced press releases for magazine and web distribution Oversaw the beginning of e-mail marketingActed as project manager for publication of papers for technical conferences and magazine submissionAssisted with copy development for magazine ads, customer service and product brochures

Developed creative concepts and produced video scripts for advertising, marketing, recruiting, training, and employee orientation videosResearched and organized information for script developmentWorked with clients through approval of final draft of scriptActed as project manager for outsourced writing projectsCommunicated directly with clients on a daily basisWorked with producers throughout script development to keep project on budgetAssisted with transition of project from script development into productionDeveloped copy and assisted in the creation of printed support materials