Sara Siddiqi, Capm® Email & Phone Number

Oaks, Pennsylvania, United States

Allentown, Pennsylvania, United States

- Assisted with signing in at least 40 patients daily and verifying all necessary paperwork, insurance information, and personal identification - Processed thousands of dollars attributed to appointments, procedures, and cycle payments- Organized each provider and nursing staff’s schedules weekly -Created in-person and virtual staff meetings with patients and external partners -Analyzed, timelined, and tracked useful KPIs weekly via Excel such as the number of new patient appointments and customer satisfaction -Problem-solved any patient scheduling conflicts and emergencies to provide prompt experience -Maintained all patient accounts daily by obtaining & recording previous medical records -Ensured and observed compliance with health and safety regulations related to patient care, privacy, and security

Plymouth Meeting, Pennsylvania

- Provided the Claims Assistance service to Health Advocate members around the United States with their post-billing inquires- Researched at least 30 member's inquiries daily by coordinating with insurance and providers to obtain correct information- Educated members regarding the new insurance options their employers were offering during “Open Enrollment” season- Assisted members with mediating the coordination of benefits issues between multiple insurance carriers- Responded promptly to members daily regarding questions and concerns they had about each case- Observed HIPAA guidelines and verified that correct patient information is forwarded to providers and insurance carriers-Followed up with at least 50 members on a weekly and bi-weekly basis to update the case status

Allentown, Pennsylvania Area

- Attended Alliance on Aging meetings, visit organizations and write blog posts that address healthy aging and age-friendly communities- Assisted in tracking data related to healthy aging, worked with community partners to help develop strategies to address the issue- Developed plans on multiple ways to create community conversations and a place to address their concerns- Communicated with members from local organizations weekly to coordinate and obtain information for planning opportunities and events- Analyzed data obtained from research with the Healthy Aging Director to plan events as on a weekly basis

Center Valley, Pennsylvania

- Guided students with help relating to Techniques of Calculus I, Basic Management Concepts, and Introduction to Health Services Organization-Enhanced student’s knowledge to understand concepts as well as provide them with study tips to excel in class - Supported students who are struggling with a subject and become more confident

Whitehall, Pennsylvania

- Provided courteous and prompt service to assist customers in locating a product via in-store and online availability- Prepared products for shipment and track product availability with Point of Sale (POS) system - Implemented perks system to increase incentive program to work for the company-Marketed Cotton On’s charity foundation by informing customers of ways to contribute to newly built schools in Uganda

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Business Administration And Management, General

Activities and Societies: Secretary of R.I.S.E Member of Business SocietyBachelor of Science in Business Individualized Option: Health.