Sara Jacks Email & Phone Number

Washington, Dc, Us

Mclean, Va, Us

Mclean, Va, Us

Mclean, Va, Us

• Co-lead a department DevOps organization created to help other teams fix their pipelines and conform to industry and enterprise standards• Manage production support activities and prioritize ad hoc asks by other platforms who need assistance• Mentor new engineers (especially college hires) to learn enterprise applications and standards• Revised testing strategy to decrease test time spent by engineers by seven to ten times• Modernized the approaches of the team to prevent overwork or unnecessary late night deployments by utilizing internal tools • Assisted in department wide incident remediation where teams were helped to bring back their services after a incident

Mclean, Va, Us

• Supported and contributed to nine different applications that helped support our customer management platforms for US Credit Cards.• Led the onboarding of new applications and training of new engineers to help support the team• Organized my department's first Innovation Day to highlight the different, varying skill sets of my coworkers• Owned my team's internal monitoring and triaging setup to ensure timely fixes during incidents caused by failure of our system or other related systems

Mclean, Va, Us

• Constructed multiple iterations of wireframes for the design of various applications which aided in production• Created webpages using AngularJS and React that were used to enhance data acquisition and organization • Learned UX strategies through the use of design studios and Google Venture’s Design Sprint

Atlanta, Georgia, Us

• Used Java and Spring Boot to create back-end system that increased efficiency of customer transactions• Researched new big data technologies such as Spark to increase efficiency of operations

• Taught elementary students with Scratch and Lego robotics• Directed middle school students in using AppInventor2 to create an app• Facilitated high school students in building Arduino robots for competitions

• Directed patients through the checkout process• Troubleshot computer networks and programs as necessary• Maintained and restocked inventory to ensure up-to-date medications