Sara Lamb Email & Phone Number

Fort Myers, Fl, Us

Fort Myers, Florida, United States

Fort Myers, Florida, United States

Fort Myers, Florida Area

Fort Myers, Florida Area

• Partnered with the Senior IT Expert to ensure our C–level client base and their teams receive value against the services they’ve purchased, specializing in the Business of IT/Sourcing and Vendor Management domain.• Ensured client satisfaction, account and individual retention, operational efficiency and relationship management.• Strong organizational and planning skills.• Acute ability to analyze problems.• Strong customer relationship skills.

Irving, Tx

• Manage marketing, sales and communications function, overseeing a $500,000 budget and 2-member team• Direct brand management, PR, media relations, corporate positioning, product launches, advertising, sales collateral and digital marketing strategy• Selected Accomplishments: o Wrote winning bid proposal to expand airport valet operation to Sky Harbor International Airport in Phoenix, Arizona o Attracted over 2,500 first-time customers and grew client retention by 10% year-over-year o Negotiated 12 new corporate partnership agreements with business executives to become the preferred parking provider at DFW International Airport o Increased special services revenue by 35% through email marketing campaign to existing customers o Identified three new industry partnerships to launch a strategic partnership program o Expanded event valet operations by 20% and increased profitability by 30% within first six months

Flower Mound, Tx

• Account manager for 18 distinct ministries across six separate locations with 200 employees • Drafted strategic communication plans for book campaigns, church wide initiatives and events • Managed a team of three project managers to successfully deliver projects on time, under budget and within the scope• Selected Accomplishments:o Developed a communications request system by establishing a bank of hours system to quantify the workload and allocate requests based on a priority system o Implemented a capacity planning system to manage workloads for 14 team members and analyzed weekly reports and forecasts to improve efficiency by 25%o Created a communications calendar to project and anticipate communication needs one year in advance

Flower Mound, Tx

• Created on ramps for connection into biblical community, serving and covenant membership • Led the charge for volunteerism in all ministries and departments by demonstrating volunteer roles and clearing the way into serving for our members and attendees • Selected Accomplishments:o Recruited, trained and managed over 500 volunteers serving on 5 different teams at three campuseso Increased Sunday morning attendance by 200% to 10,000 and increased membership by 500% to 6,000 o Launched Group Connect event to help over 5,000 attendees find community groupso Consulted church leaders across the nation in theology, philosophy and practice of successful ministry tools and techniques

Coppell, Tx

• Responsible for developing a relationship of trust with my clients and for the sale of IBM products, solutions and services to exceed key business measurements• Grew revenue in assigned accounts by leveraging insight and knowledge to identify opportunities to provide value and expertise in the account and forge a trusted client relationships• Selected Accomplishments:o Exceeded territory revenue in opportunity identification in 2005 for total of $14M at 120% of target, exceeded target in opportunity identification consistently during each quarter o Grew primary account revenue 74% year over year in the 4th Quarter of 2005, by leveraging key executive relationships to provide line of business solutions o Won a three-year hardware contract worth $60 million to serve as the sole provider of Alcoa’s global computing standard for Intel servers, laptops and desktop PCs o Advanced from shared territory to primary account responsibility in only 6 months, typically reserved for Sr. Sales Reps