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Sara Lauer Email & Phone Number

Director @ Zebra Technologies | Driving Customer Outcomes at Zebra Technologies
Location: Greater Fort Wayne, United States 11 work roles 2 schools
2 work emails found @zebra.com 7 phones found area 260, 314, 781, 075, and 888 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 7 phones

Work email s****@zebra.com
Direct phone (260) ***-****
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Current company
Zebra Technologies
Role
Director @ Zebra Technologies | Driving Customer Outcomes
Location
Greater Fort Wayne, United States

Who is Sara Lauer? Overview

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Sara Lauer is listed as Director @ Zebra Technologies | Driving Customer Outcomes at Zebra Technologies, based in Greater Fort Wayne, United States. AeroLeads shows a work email signal at zebra.com, phone signal with area code 260, 314, 781, 075, 888, and a matched LinkedIn profile for Sara Lauer.

Sara Lauer previously worked as Director of Enterprise Customer Success North America at Zebra Technologies and Director of Global SaaS, Customer Success Office at Zebra Technologies. Sara Lauer holds Masters, Humanities from University Of Notre Dame.

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{first_initial}{last}@zebra.com
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Profile bio

About Sara Lauer

With over 20 years of retail leadership experience in customer success, operations, and people leadership, I am a passionate and results-oriented director of customer success for North America at Zebra Technologies. I hold multiple certifications from Gainsight, the leading customer success platform, and have a strong background in B2B, B2C, SaaS, direct-to-consumer, and wholesale sectors.My mission is to drive future value and customer outcomes through engagement, consultation, and customer experience. I have developed and optimized a global customer success strategy of data-driven metrics and key success indicators across multiple business units. I have a proven year-over-year track record of increasing net revenue retention, reducing churn, and improving customer health and outcomes. I am also a founding partner of the customer success division at Reflexis, a former subsidiary of Zebra Technologies that provides workforce management solutions for retail.

Listed skills include Retail, Inventory Management, Leadership, Merchandising, and 23 others.

Current workplace

Sara Lauer's current company

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Zebra Technologies
Zebra Technologies
Director @ Zebra Technologies | Driving Customer Outcomes
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11 roles

Sara Lauer work experience

A career timeline built from the work history available for this profile.

Director Of Enterprise Customer Success North America

Current
Zebra Technologies

Lincolnshire, Il, Us

Core, Services, and Software offerings for North America. Passion for driving future value/NRR and customer outcomes through engagement, consultation, and customer experience. Developed and optimized a global CS strategy of data-driven customer success metrics and key success indicators across multiple BUs. Proven YoY track record for increased NRR and reduced churn, and improved customer health and outcomes.

Jan 2023 - Present

Director Of Global Saas, Customer Success Office

Zebra Technologies

Lincolnshire, Il, Us

Passion for driving future value/NRR and customer outcomes through engagement, consultation, and customer experience. Developed and optimized a global CS strategy of data-driven customer success metrics and key success indicators across multiple BUs. Proven YoY track record for increased NRR and reduced churn, and improved customer health and outcomes.

Apr 2021 - Dec 2022

Customer Success Executive

Zebra Technologies

Lincolnshire, Il, Us

• Founding partner for Customer Success Charter at Reflexis • Increase renewal rates and reduce churn through Customer engagement• Enhance future product value through influencing client adoption, use, and overall health scores• Define and optimize Customer Lifecycle• Identify opportunities for continuous improvement• Trusted advisor for Retail strategy

Sep 2020 - Apr 2021

Senior Director, Customer Success

Reflexis Systems, Inc.

Dedham, Ma, Us

• Founding partner for Customer Success Charter at Reflexis • Increase renewal rates and reduce churn through Customer engagement• Enhance future product value through influencing client adoption, use, and overall health scores• Define and optimize Customer Lifecycle• Identify opportunities for continuous improvement• Trusted advisor for Retail strategy

Jan 2017 - Sep 2020

Director Multi-Channel Sales Operations, Wholesale And Retail

Vera Bradley

Roanoke, In, Us

Head of Multi-Channel Operations team, which included Operations, Tools, Communications, and Project Management. Provided leadership for Operations, Managers and Field Sales teams. Successfully collaborated across departments on many multi-million dollar Initiatives, including SAP Fashion Management Solution roll out (the first retailer in North America), the full Reflexis Store Operations and Workforce Management suites, multiple POS upgrades, and countless Standard Operating Procedures.• Multi-Channel Operations• Strategic leadership for Multi-Million Dollar Outlet Sale• Leadership for Sales Operations Team• Successfully led and launched numerous initiatives, including FMS/SAP, Locate, WFM and Task Manager• Multi-Channel Field Communications & Calendar

Sep 2013 - Dec 2016

Regional Sales Director

Vera Bradley

Roanoke, In, Us

• Head of Outlet Channel Operations, including Outlet Districts• Event Leadership for Annual Outlet Sale• Leadership for District Managers and Outlet Store Operations• Collaborated across departments on Events & Project Management• Store Communication, Operations, and Marketing• Strategic Leader for Inventory Management, Promotions and Pricing

Dec 2012 - Sep 2013

Outlet Operations Manager

Vera Bradley

Roanoke, In, Us

• Leader of Outlet Channel Operations• Event Management for Annual Outlet Sale • Leadership for Outlet Store Operations• Collaborated across departments on Events & Project Management• Store Communication, Operations, and Marketing• Strategic Leader for Inventory Management, Promotions and Pricing

Jan 2011 - Nov 2012

District Manager Full Line And Factory Channels

Vera Bradley

Roanoke, In, Us

Accomplished ever increasing responsibilities for Direct Sales Channel. Developed and implemented much of the initial Retail processes; Training, Retail Math Analysis, Sales Processes, and Store Operations.Consistently highest achiever in sales success year over year, regardless of territory• Consistent top performances in sales yearly• Trusted leader among managers and colleagues across all channels• Implemented conversion capabilities and training for stores• Created several new store opening initiatives, including VIP night• Drafted and implemented LP awareness program• Enhanced Indirect market relations; developed meet and greet platform

May 2008 - Jan 2011

District Manager

Bath & Body Works

Columbus, Ohio, Us

• Responsible for the Indianapolis and West Indiana market.• Acting Regional Manager Holiday 2008 • Productively Led $12M/10-12 Store market• Launched first Indianapolis Networking Event in Fall ’07 and Spring ‘08• Reputation for attracting, maintaining and developing great talent • Cross Brand Award for Customer Service Pilot January 2008

Feb 2005 - Mar 2008

Acting District Manager

The Limited

Wilmington, De, Us

Championed leadership of $35 million, 13 store high profile, 2 state market during critical Q4 period - led to positive comps on year for market.

Sep 2004 - Jan 2005

Store Manager/ “Must Win” Manager

Limited Brands

Columbus, Oh, Us

• Operated and led several successful locations throughout IN and MI markets• Operations leader for market• Effectively turned around “Must Win” Store from –36% to + 20% comps and 3M Volume• Promoted several team members out to Store Managers• Received Recognition Awards for Best Shrink Performance in Company• Stores achieved positive double-digit comps year after year during tenure

Aug 1995 - Oct 2004
2 education records

Sara Lauer education

Masters, Humanities

University Of Notre Dame

Ba, Theology/Theological Studies, Business Management

Aquinas College - Grand Rapids
FAQ

Frequently asked questions about Sara Lauer

Quick answers generated from the profile data available on this page.

What company does Sara Lauer work for?

Sara Lauer works for Zebra Technologies.

What is Sara Lauer's role at Zebra Technologies?

Sara Lauer is listed as Director @ Zebra Technologies | Driving Customer Outcomes at Zebra Technologies.

What is Sara Lauer's email address?

AeroLeads has found 2 work email signals at @zebra.com for Sara Lauer at Zebra Technologies.

What is Sara Lauer's phone number?

AeroLeads has found 7 phone signal(s) with area code 260, 314, 781, 075, 888 for Sara Lauer at Zebra Technologies.

Where is Sara Lauer based?

Sara Lauer is based in Greater Fort Wayne, United States while working with Zebra Technologies.

What companies has Sara Lauer worked for?

Sara Lauer has worked for Zebra Technologies, Reflexis Systems, Inc., Vera Bradley, Bath & Body Works, and The Limited.

How can I contact Sara Lauer?

You can use AeroLeads to view verified contact signals for Sara Lauer at Zebra Technologies, including work email, phone, and LinkedIn data when available.

What schools did Sara Lauer attend?

Sara Lauer holds Masters, Humanities from University Of Notre Dame.

What skills is Sara Lauer known for?

Sara Lauer is listed with skills including Retail, Inventory Management, Leadership, Merchandising, Store Management, Management, Visual Merchandising, and Sales.

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