I work with Rivet: Canteen and Assembly event venue to promote and schedule private event rentals.

- Oversee and manage the day to day operations of the Scheduling Team.- Ensure that all client schedules are always filled with quality field staff, - Responsible for total hours (scheduled, lost, etc.) as well as fiscal responsibility for field staff incentives and lost hours.- Collaborate with other departments for the continuous improvement of cross processes as it relates to the management of day-to-day operations and any functions of the scheduling department or team.- Establish and maintain client relationships by phone and email.- Scheduling of Nurse Staffing to meet with new clients, trainings with new employees and client checkins as needed.

- Oversee multiple national accounts and regions for all routine and reactive landscaping, snow removal and lot maintenance contract.- Supervise a team of account managers and procurement buyers to implement processes, manage vendors to ensure all contracts were being maintained and deadlines met on time.- Review client contracts to create and implement team processes and reporting to effectively meet client needs.- Create yearly budget and set margin goals for both long term contracts and reactive work orders.- Review all pricing contracts submitted by team members for approval and assist in negations with contracted service providers to improve margins.- Establish reporting and utilize metrics to analyze productivity and make sound decisions.- Build professional relationships with the client to streamline communication and promote a successful partnership.- Meet with all other internal departments to align processes and training to ensure all metrics are being met timely and efficiently. Update and create new processes/roles where goals are not being met.- Review multi-million dollar monthly billing reports to ensure accuracy.- Review and resolve all invoicing disputes submitted from invoicing team daily.- Complete weekly, monthly and yearly employee reviews.

- Manage the relationship with both the client and vendor (subcontractors) on new/existing accounts within assigned territory.- Special emphasis on providing timely and effective solutions with client inquires and issues.- Developing new partnerships with subcontractors within geographic area of responsibility.- Manage the work order flow of service requests and contracts via the phone and email communication.- Collaborate with subcontractor and field team to ensure that requirements are met in accordance with customer expectations/ scope of work contract.- Prepares bids and proposals for out of scope services.- Provides constant updates to clients utilizing excel spreadsheets, reports and conference calls.- Meets or exceeds the clients expected delivery of services and within predicted profit margin.- Supports vendor database with questions and open issues.

Specialize in providing custom design and printing services for small businesses and individuals. Projects includes (but are not limited to):- Wedding Invitations- Save the Date Announcements- Birthday Invitations- Graduation Invitations- Custom photo prints- Event Banners and Decorations- Business Cards- Birth Announcements- Posters- Yard Signs- Vehicle and Wall Graphics- Window Graphics

•Handle incoming calls, email messages, and written requests from CEU.com accurately and thoroughly.•Research state insurance continuing education regulations, and update applicable systems.•Maintain, prepare, and submit continuing education course approvals and renewals to state departments of insurance.•Create and update research reports for company wide information systems.

Responsible for all incoming orders and quotes, invoicing, payment processing, supply ordering, inventory, customer service and more. Design Large Format Graphics for customers such as banners, posters, window displays, vehicle graphics, and more. Design marketing materials, make marketing calls, plan and execute marketing campaigns.

Managed office for school and was the point of contact for all students and teachers. Contact prospective students, create schedules with current students. Set up classes and schedule teachers, room and equipment. Worked with Ms. Marks on the design of membership program.

Monitor student usage of printmaking studios. Clean and stock department.

Assist artist in studio with preparation and creation of work. Aided in the installation of exhibit in Paradigm Gallery.

Provide excellent customer service to guests. Work as a team to maintain the flow of the restaurant. Responsible for all payment processing, cleaning and setting of dining area, and stocking of side stations.

Responsible for data entry, filing, cleaning, stocking, ordering supplies. Assist Dr. and hygienist to keep busy office on schedule. Called and sent out appointment cards to remind patients of appointments. Provided excellent customer service to patients in office, over phone, or by email. As a surgery assistant, I cleaning and prepared room and instruments for surgery, assisted Dr. during surgery, stayed with patient before, during and after all procedures to keep them calm and get them whatever they needed.

Greet guests and seat them in dining areas. Clean and set up tables in dining room during dinner. Take all calls and book reservations.

Open and close office, schedule and confirm patient appointments. Pre-test eye exam patients for Dr. Assist with any office work or medical procedures.