Sara Luces Email & Phone Number

Miami, Florida, United States

Florida’s leading manufacturers of prefabricated granite and solid all-wood cabinets. Acting as a Senior Sales Representative, responsible for interacting with customers and identifying their interests and needs. Promote products on the sales floor while serving as a senior front line for all questions and sales opportunities. Key for maintaining relationships with existing clients, closing sales, negotiating agreements, promoting special offers, and attending team meetings.Key Responsibilities:● Share technical knowledge about all our products (cabinets, countertops, sinks, etc.) and services● Experienced with Quickbook, 2020 Design and KCD● Respond to all customer concerns and questions● Communicate with managers to ensure the product is stocked appropriately● Follow policies and procedures for payments and contracts for all projects● Always kept 100% customer satisfaction.Key Achievements:● Provided luxury experience and exceptional customer service with all phases of the design process, including consultations, in-home visits, design development, presentations, and delivery● Exceeded sales goals by 15%● Identified new clients and educated existing ones on new products and services offered

Orlando, Florida, United States

Premium cabinetry wholesale servicing the construction industry. Reporting to the Business Manager, responsible for inventory control and monitoring new merchandise. Documenting and designing cabinetry based on specific client requirements, with close attention to detail. Key Responsibilities:● Process orders with the purpose of keeping good inventory.● Communication with sister companies to process orders out of state.● Manage and accurate the inventory up to date.● Share technical knowledge about all of our products (cabinets, countertops, sinks, etc.) and services.● Knowledge of Quickbook and 2020 Design.● Respond to all customer concerns and questions.● Communicate with managers to ensure the product is stocked appropriately● Follow policies and procedures for payments and contracts for all projects.● Always kept 100% customer satisfactionKey Achievements● Generated over $1 million worth of client sales per year.● Improved internal inventory processes and successfully dealt with product shortage due to COVID-19 shipping delays● Fundamental in managing the store personnel to deliver orders on time and looking after the finished product● Maintained up-to-date knowledge of all product categories and provided support to Senior Sales Representatives as needed