Sara Mcelwain Email & Phone Number

Field Service Dispatcher for the Great Lakes Region. Responsible for coordinating the schedules for 60+ technicians throughout the Ohio, Indiana and Michigan areas. In direct daily contact with technicians, foremen, supervisors and regional business managers. Assisting in nation-wide project construction, testing and application. Creating standard work procedures and training documents and videos.

Franklin, Ma

Field Service Administrator for the Environmental Monitoring portion of the EPM division. Coordinating up to 12 Field Service Engineers nationally and internationally. Utilizing MAPICS, Quotewerks, Salesforce, Excel and Outlook. Coordinating orders, customer requests, and any regulatory requirements to assist customers in receiving excellent field service support within our company for the following product lines:• Gas Analyzers (146i, 42i, 43i, 46i, 48i, 51i, 55i, etc.)• Environmental… Show more Field Service Administrator for the Environmental Monitoring portion of the EPM division. Coordinating up to 12 Field Service Engineers nationally and internationally. Utilizing MAPICS, Quotewerks, Salesforce, Excel and Outlook. Coordinating orders, customer requests, and any regulatory requirements to assist customers in receiving excellent field service support within our company for the following product lines:• Gas Analyzers (146i, 42i, 43i, 46i, 48i, 51i, 55i, etc.)• Environmental Systems (80i, 81i, 82i, 83i, 84i PERM, CEMS, FTIR, Mercury System, etc.)• Industrial Hygiene (PDM3700, MIRAN SapphIRe, TVA2020, etc.)• Aerosol (2025i, 5030 SHARP 5030i, etc.) Show less

Franklin, Ma

Responsible for the Process Monitoring portion of the EPM division. Playing critical role with customer interactions and service through a Business Unit consolidation into the Franklin facility. Utilizing SAP, handling customer orders, inquiries, emails and phone calls accordingly to provide the best information for what the customer requires. Responsible for acting as a liaison between customer and companies. Communication of drop shipment information for international business (UK-US)… Show more Responsible for the Process Monitoring portion of the EPM division. Playing critical role with customer interactions and service through a Business Unit consolidation into the Franklin facility. Utilizing SAP, handling customer orders, inquiries, emails and phone calls accordingly to provide the best information for what the customer requires. Responsible for acting as a liaison between customer and companies. Communication of drop shipment information for international business (UK-US). Coordinate orders, customer requests, and any regulatory requirements for the following product lines:• Nuclear (Density Pro, Level Pro, MOLA, Kril Pro, MTXR, SDGO, etc.)• SOLA / Prima Pro• LFM (DCT, SX, TX, etc.)• EFM/RTU (AutoPilot, AutoMitter,AutoExec, etc.)• I/P (STD, Brandt, etc.)• Sarasota (ID/FD, PD, SG)• Data Acquisition Show less

Wakefield, Ri

Customer-facing receptionist dealing directly with patients and insurance companies, schedule appointments, handle billing and payments. Handle and convey communications between doctors, assistants, and patients. General data entry, including patient and insurance payments, general computer and internet use. Maintenance of complex schedules, record-keeping of patient information, lab cases and billing, and further responsibilities.

West Hartford, Ct

Achieved Bronze-level DVIDA certification in December 2009. Teaching multi-level dance classes, including both private and group sessions. Maintaining student schedules. Tracking student progress within syllabus. Preparing and participating with students in various national dance competitions. Motivating and encouraging students to achieve their goals as well as enjoy their learned skills within and without the studio.