Sara Mcgovern

Sara Mcgovern Email and Phone Number

Postpartum Doula @ Rumson, NJ, US
Rumson, NJ, US
Sara Mcgovern's Location
Rumson, New Jersey, United States, United States
Sara Mcgovern's Contact Details
About Sara Mcgovern

Principled and professional Product Manager equally comfortable interfacing with clients and cross-functional internal teams. Meticulous requirements gatherer, prioritizer and platform expert. Customer-centric solution-finder with years of direct customer success experience.• Consistent, positive, and productive team member• Robust experience working across the entire software development lifecycle; lengthy experience utilizing Agile Methodology• Worked directly with Fortune 500 clients in pharma, healthcare, retail, CPG, financial services, and hospitality verticals• Extensive experience managing, programs across the entire ad/mar/com landscape including paid, earned, and owned media strategies Specialties: Roadmap creation, usability interviews, product vision, product strategy, Product documentation, development of customer education resources, integrating mobile tactics (SMS, Mobile Web, Applications and Mobile Advertising) into traditional marketing, mobile marketing program execution. Project Management tools including Jira, PivotalTracker and AtTask. Vertical expertise in Non-Profits, eco-friendly/sustainable brands, Healthcare/Pharmaceutical, Quick Serve Restaurant/Fast Casual, Retail, CPG/Brand and Automotive

Sara Mcgovern's Current Company Details
Tender Time Postpartum

Tender Time Postpartum

Postpartum Doula
Rumson, NJ, US
Sara Mcgovern Work Experience Details
  • Tender Time Postpartum
    Tender Time Postpartum
    Rumson, Nj, Us
  • Tender Time Postpartum
    Owner
    Tender Time Postpartum Oct 2023 - Present
    Tender Time Postpartum services families who are welcoming new babies. The initial postpartum period is so critical in establishing parent-child bonding, but parents needs support and space to be able to build and strengthen those bonds. As a postpartum doula I help families through post birth recovery facilitation, newborn care education and home helping of all kinds.
  • The Orlicki Group #Nmls 2127427
    Director Of Operations
    The Orlicki Group #Nmls 2127427 Dec 2021 - Oct 2023
    Tampa , Fl, Us
    Set and communicate daily and long-term priorities of all loan team members including Processing (third party and internal), Loan Partners and Loan Originators. Develop, evolve and maintain operational procedures including pipeline management protocols, tasking protocols, borrower contact protocols and escalation protocols. Developed and rolled out internal training and wiki system. Adjust procedures to meet changing industry standards, marketing efforts and agent partner needs.
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  • Upland Mobile Messaging
    Product Manager
    Upland Mobile Messaging Jan 2018 - Jan 2022
    Austin, Tx, Us
    Unify the Upland Mobile Messaging family of platforms and features with a focus on extensibility, performance and cost. Foster strategic alignment and excitement across all internal and external audiences regularly. • Own the product roadmap• Audit existing platforms to create a matrix of feature usage, use case overlap and solution opportunities• Developed product knowledge based to document process and outcomes • Created Customer Advisory Board to close the feedback loop with critical customers• Architect feature decision trees to inform stakeholders and prioritize development work
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  • Upland Mobile Messaging
    Technical Program Manager
    Upland Mobile Messaging 2016 - 2018
    Austin, Tx, Us
    Manage customer support team and tools; analyze areas of customer confusion and systematically address through clear documentation, feature improvement recommendations and recurring customer webinars and other training events. • Manage and train team of Customer Support Representatives• Implementation of Customer Support Ticketing System (Zendesk)• Creation of feature training videos• Built customer webinar series on advanced platform topics• Keep internal & customer-facing documentation in concert with development efforts & releases
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  • Upland Mobile Messaging
    Product Manager
    Upland Mobile Messaging Jun 2015 - Jun 2016
    Austin, Tx, Us
    Define a singular product vision through structured exploration of the mobile SMS SaaS marketplace, customers' needs & behaviors, and ultimately, their user's needs & behaviors. Built structured processes to groom the backlog, lead customer usability interviews and work with stakeholders to develop the roadmap. Collaborate with the development team to translate strategy into user stories and prioritizes them into sprints. • Customer Usability Interviews• Backlog Grooming• User Story & Wireframe Creation • Product Roadmap• Product Owner: Daily Stand Ups, Sprint Planning, Retrospectives
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  • Mobile Commons
    Mobile Strategist
    Mobile Commons Oct 2014 - Apr 2015
    Austin, Tx, Us
    As Mobile Strategist Sara works with Mobile Commons' impressive and inspiring client roster to ensure each platform user gets the most out of our platform. Sara works with each client team from kick off to not only ensure they understand how to use the platform completely, but also to ensure they weave SMS efforts into their overall strategy in a way that ensures program success. Sara provides dedicated customer care to each of her clients; on a day to day basis this can include:• Platform Onboarding• Strategy Sessions• Compliance Guidance • Trouble Shooting & Re-Trainings• Technical Support • New Feature Trainings • Custom Integration Planning & Execution
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  • Hipcricket
    Account Manager
    Hipcricket Feb 2013 - Oct 2014
    Bellevue, Wa, Us
    Hipcricket is a nationally recognized leader in the mobile industry. Hipcricket’s customers connect with consumers across every mobile channel, including SMS, 2D/QR codes, mobile websites, advertising networks, social media and branded apps.Sara manages multiple clients throughout the many phases of campaign implementation. This includes scoping, technical requirement gathering, project implementation and monitoring as well as program growth and evolution. These responsibilities require a thorough knowledge of Agile Methodology and the technical acuity to communicate effectively with software engineers and developers.Clients include Fortune 500 companies within the Pharmaceutical, Consumer Goods, Retail and Financials services verticals. Successful implementations include mobile websites, downloadable applications, mobile advertising and SMS.
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  • Gold Mobile
    Director Of Client Solutions And Sales Support
    Gold Mobile 2006 - Feb 2013
    Asbury Park, Nj, Us
    Gold Mobile offers a suite of SaaS products: GoMo Campaign, an SMS, email and voice messaging system; GoMo CMS an HTML5 mobile web content management system and GoMo Wallet a mobile ordering and transaction system.Sara worked with brands and companies integrate mobile tools into their existing brand strategies and internal processes allowing them to realize their company's goals.
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  • All-Clad Metalcrafters
    Sales Specialist
    All-Clad Metalcrafters Jun 2005 - May 2008
    Us
    Represented All Clad Metalcrafters throughout major retail outlets in New Jersey. I maintained relationships with store managers and employees on behalf of All Clad. I kept all department employees up to date and proficient in All Clad features, benefits and promotions. I assisted with special events, including product and cooking demonstrations and trainings.
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Sara Mcgovern Skills

Mobile Marketing Mobile Devices Marketing Strategy Account Management Marketing Saas Digital Marketing Management Business Development Social Media Lead Generation Sales Operations Strategic Partnerships Product Management Content Management Sales E Commerce Online Advertising Product Marketing Marketing Communications Mobile Strategy Presentation Development Mobile Applications Event Management B2b Program Management Strategic Roadmaps Product Strategy Powerpoint Product Demonstration Loyalty Marketing Sales Presentations Software Solution Sales Writing Collateral Production Collateral Writing Saas Sales Web Content Creation Business To Business Sales Support

Sara Mcgovern Education Details

  • Rutgers University
    Rutgers University
    Sociology
  • General Assembly
    General Assembly
    Product Management

Frequently Asked Questions about Sara Mcgovern

What company does Sara Mcgovern work for?

Sara Mcgovern works for Tender Time Postpartum

What is Sara Mcgovern's role at the current company?

Sara Mcgovern's current role is Postpartum Doula.

What is Sara Mcgovern's email address?

Sara Mcgovern's email address is sa****@****ail.com

What is Sara Mcgovern's direct phone number?

Sara Mcgovern's direct phone number is +190835*****

What schools did Sara Mcgovern attend?

Sara Mcgovern attended Rutgers University, General Assembly.

What are some of Sara Mcgovern's interests?

Sara Mcgovern has interest in Human Rights, Animal Welfare, Environment, Health.

What skills is Sara Mcgovern known for?

Sara Mcgovern has skills like Mobile Marketing, Mobile Devices, Marketing Strategy, Account Management, Marketing, Saas, Digital Marketing, Management, Business Development, Social Media, Lead Generation, Sales Operations.

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