Sara Macdonald Email and Phone Number

• Worked with stakeholders and project teams to produce and implement functionality into SFDC via configuration, workflows, validation rules, etc• Developed reports, dashboards, and processes to continuously monitor data quality and integrity• Developed technical documentation for training and knowledge transfer purposes across functional teams• Worked with various functions and end users to identify, document, improve and communicate standard business processes• Worked with… Show more • Worked with stakeholders and project teams to produce and implement functionality into SFDC via configuration, workflows, validation rules, etc• Developed reports, dashboards, and processes to continuously monitor data quality and integrity• Developed technical documentation for training and knowledge transfer purposes across functional teams• Worked with various functions and end users to identify, document, improve and communicate standard business processes• Worked with cross-functional teams to integrate internal systems/database and other cloud applications into SFDC• Solution design and development of Salesforce custom objects, workflows, alerts and templates, role hierarchy, profile security, and field updates• Developed strategies to solve complex technical challenges to improve Business Operations• Rapid prototyping, with requirements and solutions developed on an iterative basis that provided interim deliverable until a final production solution was created.• Drove system implementation process by developing test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. Show less

• Maintained integrity of Client data on Salesforce and Sharepoint, as the Service Administrator.• Developed processes within to enhance client satisfaction and service development work flows.• Collaborated with other teams and departments to develop, improve, and implement new systems and process.• Assists the VP of Service in ensuring deadlines, KPIs SLAs, & targets were met. • Created documentation based on client requirements, and dealt with ad hoc… Show more • Maintained integrity of Client data on Salesforce and Sharepoint, as the Service Administrator.• Developed processes within to enhance client satisfaction and service development work flows.• Collaborated with other teams and departments to develop, improve, and implement new systems and process.• Assists the VP of Service in ensuring deadlines, KPIs SLAs, & targets were met. • Created documentation based on client requirements, and dealt with ad hoc queries.• Managed Consultants' schedules and queries on an ongoing basis.• Guided clients through the client lifecycle.• Assisted with new hire onboarding. Show less

• Responsible for the maintenance of HRIS records for 779 full-time employees, 950 other than full-time, and 600+ continuing education employees• Responsible for overseeing the collection and input of data into the HRIS system and ensuring that transactions are completed in a timely manner.• Administering new record generation, salary progression, seniority, vacation entitlement, position movements and retirements, resignations, processing of anniversary increases, contractual… Show more • Responsible for the maintenance of HRIS records for 779 full-time employees, 950 other than full-time, and 600+ continuing education employees• Responsible for overseeing the collection and input of data into the HRIS system and ensuring that transactions are completed in a timely manner.• Administering new record generation, salary progression, seniority, vacation entitlement, position movements and retirements, resignations, processing of anniversary increases, contractual increases, coordinators allowances, and academic overtime.• Responsible for the maintenance, quality, and accuracy of all data entered into the HRIS system ensuring that all reporting of employee information is consistent • Coordinate and respond to requests for information utilizing the HRIS to consolidate and analyze information. Includes report writing and generation to provide summaries to prepare weekly, monthly, quarterly and ad-hoc reports.• Responsible for identifying, troubleshooting, and resolving any errors in the data.• Participate in weekly transactional meetings to review and validate HRIS data.• Facilitate the training of users and in the writing of user manuals. Show less

HR Field Placement Student