Facilitating Peer Assisted Study Sessions for Neuroanatomy and Human Anatomy and Physiology 1 & 2.

I plan, design, build and launch beautiful, functional, high-converting websites. I also teach entrepreneurs and small business owners to do the same.

Rotterdam Parents is a bilingual community that feels like home for internationally minded families in the greater Rotterdam area.Rotterdam Parents is like having a friend in the city. On the website, you will find a directory of the best family-friendly locations in Rotterdam. You'll find a list of our events and meet-ups to help you connect to other internationally minded families in Rotterdam, and you'll find a blog full of interesting articles written by parents who are currently living in, or have a significant connection to Rotterdam.Rotterdam Parents has a weekly newsletter offering the definitive guide to family-friendly events and activities in Rotterdam.Rotterdam Parents also conducts a range of meet-ups, activities and seasonal events, because a digital community is important, but nothing helps to build connection like face-to-face interaction.

Develop and implement Social Media Strategy for the Club.Consult on and implement best practice in website design, SEO and content creation for the Club and sub-Branch website.Provide professional and confidential secretarial and administrative support to the CEO, Executive Management Team and Board of DirectorsUndertake research and prepare monthly reports, presentations and submissions for the CEO, Executive Management Team and Board of DirectorsRecord minutes for the Board of Directors

I am a high end administrator with exceptional communication skills. My ideal role is highly independant, with accountability for successful business outcomes. I possess an immaculate attention to detail, advanced computer skills and an ability to liaise and negotiate at all levelsSpecialties:Executive Support; Customer Service and Relationship Building; Project Management; Staff Management; Office Management; Training and Development; FInancial and Management Reporting; Technical Writing; Technical Support; Quality Assurance.*Initiate and implement process improvement across all business units.*Providing Executive support to 2 company directors.*Sourcing technology vendors and liaising with existing vendors.*In-house database expert (Itris) and support for approximately 70 staff members.*Training all staff in required technology.*Sole point of contact for all technical queries.*Quality control auditing of all placements made by 55 consultants.*Daily, weekly, monthly and yearly reporting across all business units.*Maintaining and cleansing a recruitment database.*Liaise with company solicitor on all legal matters.*Provide content for PSA tenders.*Liaise and negotiate with internal customers.*Event Planning of quarterly company functions.*Ad hoc project work.

*Conducting behavioural based interviews and matching candidates to vacant roles.*Business Development – Building relationships with potential clients.*Account Management – Maintaining relationships with existing clients.*Composition, preparation and distribution of weekly marketing material to entire business unit database.*In-house database expert (adapt) and support for approximately 32 staff members.*Workers Compensation co-ordinator for approximately 350 contractors.*Researching and implementation of merit selection procedures for Federal and NSW Government recruitment.*Manage and coordinate networking functions for Candidates.*Maintaining and improving office administration procedures.*Business unit reporting generated through Adapt (database).

*Seconded to Crowne Plaza Surfers Paradise immediately after a database transition. I trained all staff in the use of new Property Management System, and established audit processes and procedures. This involved the development of sophisticated reporting tools using Microsoft Excel.*Managed a staff of between 3 and 5 receptionists and switchboard operators.*Acted as a formalised mentor to 4 receptionists.*Rostered to budget a staff of 15.*Recruitment and selection of front office staff.*Performed a daily audit and balance of all revenue producing areas of the Hotel.*Compiled daily reports on revenue breakdown, occupancy, average spend per room and competitor performance. *Trained all front office staff.*Conducted biannual performance appraisals for 12 staff.*Resolved customer complaints and concerns to the satisfaction of all parties involved.*Fire Warden and First Aider for all hotel staff and guests.*Out of hours reservations to maximise hotel profitability. *Performance managed and counselled non-compliant or poorly performing staff.*Administrator to database (Opera Property Management System) to provide technical support to front office staff.

*Integral committee member for database transition. *Managed a staff of between 3 and 6 receptionists.*Acted as a formalised mentor to 3 receptionists.*Rostered a staff of approximately 20.*Involved in the recruitment and selection of all front office staff.*Established and chaired a committee for the improvement of customer satisfaction within the hotel. There was a significant and measurable improvement of satisfaction surveys over a three month period. This role required complex liaison with all departments of the hotel as well as with external vendors.*Administrative management of the ‘Permanent Parking’ facility, including negotiating corporate rates for permanent parkers.*Trained all front office staff.*Conducted quarterly performance appraisals for 3 receptionists.*Performance managed and counselled non-compliant or poorly performing staff members.*Fire Warden and First Aider for all staff and guests.

*Managed the New Years Eve high demand booking and allocation process.*Provided training and support to all receptionists.*Seconded as Reservations Sales Agent for a period of two months.*Seconded to Crowne Plaza Darling Harbour to provide support during a database transition.*Switchboard and reception duties.

*Interact with families and children in a welcoming and engaging manner*Operate all games and sideshows throughout the park*Operate all photography outlets throughout the park*Operate all retail outlets throughout the park*Day-to-day operational responsibility of all retail and games outlets throughout the park*Rostering staff