Sara H. Email & Phone Number

Remote

EmployBridge – Remote/Atlanta, GA February 2021 to PresentWorkforce VMS Specialist-Reviews, processes, and approves weekly payroll for 500+ associates nationwide, totaling over $1.4 million paid out monthly-Bridges data between Vendor Management System and CRM system to review and authorize associate payment-Engages in problem resolution directly with internal customers/local branches to fix inaccuracies within tight deadlines -Audits franchise branch’s weekly payroll activity for errors including missed payments, incorrect pay and billing rates-Reconciles client payments to associate billed hours to clear invoices from the aging report-Trains local branch employees on VMS system, payroll procedure, and processes to increase efficiency and reduce errors-Tracks and follows up with branches for post billing associate hours when not approved in time for weekly payroll-Handles multiple time-sensitive crisis calls, emails, and chats during deadlines to ensure associates are paid on-time-Securely manages sensitive associate, client, and company data

Tempe, Arizona

• Hand-selected to join team charged with upgrading company-wide accounting processes for state instant lottery• Meeting strict deadlines to ensure accurate posting and time of account entries impacting the P&L• Review, research and finalize inventories for assigned stores• Research large over and short variances and initiates necessary accounting adjustments• Reconcile site-level transactions for over 160 retail locations across a geographical territory in the U.S.• Audit the vendor purchases for exceptions• Audit retail adjustments and informs price book of prices changes required for accurate reporting• Reconcile site-level merchandise purchases to the vendor accounts• Reconcile site-level deposits, ATM, money orders, state lottery, financial services, and gift card transactions• Review cash paid outs and work with the field to set up vendors paid at the store level• Create and analyze monthly reports relating to the store's gross profit• Prepare month-end journal entries by compiling and analyzing the system-generated output• Respond in a timely manner to questions from operations and communicates changes or new procedures • Maintain financial security by following internal controls

Phoenix, Arizona Area

• Scanned and file 200 + sales tax returns for international providences and 48 US states on a monthly basis• Collected and research documents in support ongoing audits from multiple state and local governments• Assisted with the preparation and filing of amended state and local sales tax returns

Tempe, Arizona

• Reviewed and processed daily credit card, cash, check payments in excess of $5 million per day• Adjusted open invoices via customer check remittance• Verified checks processed accurately through mobile check program• Responsible for processing transactions of varying amounts through Tandem software

Chandler, Az

Seller Risk Agent III • Used fraud indicators to verify financial transactions and account ownership• Contacted account holders in an effort to verify activity and mitigate loss • Continually monitored cases and reports to identify fraud trends • Awarded “2015 4th quarter All-Star” for ranking in top 10% for production Buyer Risk Agent • Detected fraud with a focus on reducing loss and enhancing customer experiences • Provided feedback and proposed improvements to streamline company processes• Lead team meetings to educate teammates on various aspects of our industry • Reviewed financial transactions valued of up to $100,000 for possible fraud activity• Investigated fraudulent use of IPs, personal information, credit cards, and bank accounts• Contacted customers to verify financial activity and educate on fraud vulnerabilities

Phoenix, Az

• Responsible for processing in excess of $500,000 in checks on a daily basis• Generated daily report of outstanding accounts and leads efforts to collect the amount due• Identified, investigated, and resolved problem checks

Tempe, Az

Processed cash/check/credit card transactions for goods soldHandled Credit Card applicationsMeasured products as needed for sales

Scottsdale, Az

• Researched and resolved ongoing medical billing records• Created and maintained medical provider database• Accessed medical provider information via the internet to update medical records

Frederick, Maryland

Generated billing documents regarding lease of company’s truck fleet to clientsMaintained daily financial records tracking customer sales Created digital spreadsheets to track and record customer payments

Frederick

Reviewed loan applications for errors and omissions before forwarding to underwriting Worked with customers on alternatives if application did not meet company standards Verified information provided by loan applicants with credit bureaus and employers

Gaithersburg, Md

• Spearheaded projects to streamline office work flow and reduce redundant activity• Created a database and reporting system that raised efficiency and corrected errors • Drafted written procedures that covered all aspects of the job