Management of contracts and external and internal partners who provide services for large corporate clients in TELCO solutions

Product lifecycle managementProject Management tools & registrationProcesses publicationsP&S required registration tools and support On-line configurator & Documentation supportCIaaS & Smartclick supplier costs control and billing assuranceRoadMap

Team management with operational management responsabilities of large corporate cliente as well as all opeartions off field services and partnerships;Ensure the coordination and improvement off all activities on The scope off partners management;KPIs Control, evaluation, budget and forecast Control;Logístics and processes management;Interface with customer and operations needs.

Insure the accomplishment of the good practice concerning the control, the entry and the proper filing of the purchase’s associated documentation, Assure the reporting of operacional costs,Validate with areas responsables the objectives of spendings Assure the budget of the foreseeable contracts and coordinate them, Manage and audit spending vs budget and forecast Assure invoices approvals Assure PO’s requests for partners.

Analyse and control the contract’s costs;Analyse and control contractual time and details;Assure the reporting of partner’s performance;Validate project delivery and team the objectives to achieve and strategic outline of the management of the contract;Evaluate the partners;Assure the budget of the foreseeable contracts and coordinate them;Manage and guarantee that the penalties are applied;Assure that processes of the clients existing technical and documental register solutions are properly applied;Provide regular reporting for KPIs, operational Service Level metrics, scorecards and dashboards;Support weekly, monthly, and quarterly business reviews covering operational metrics, including performance against stated objectives;

- Asset and configuration management - Asset and configuration auditing - Develop and implement plans to improve asset and configuration accuracy - Production-readiness acceptance regarding asset and configuration management for corporate customer’s deployments - Run Corporate Customers welcome processes

Warehouse staff ManagerPurchase and Procurement LeaderHealth and Safety- Residue managementEquipment management, Invoice validation, Vacations planning, Internal rules and procedures, vehicles maintenance and inosat manager

Equipment and infrastructures' control and inventoriesComplaints' ManagementEquipments repairment proceduresWarehouse staff managementSecurity and Health team partnerNetwork Operations' support

Commercial custommer assistantArchive managementMail handling