Saran B Email & Phone Number

Bengaluru, Ka, In

Mysore, Karnataka, India

•Responsible for Compliance, Quality Assurance, ITIL Service management, Cloud operations, Customer Support and Delivery Management, Metrics reporting. •Responsible for Conducting the external audits, Internal Audits, Quality Assurance, Process Improvement etc.•Responsible for change management, Daily operations, Escalation Management, Assuring the quality against the process, guideline, Standards.•RCA Focal for ArisGlobal, driving RCA - CAPA Governance such as Process Improvements, Training & Enablement and RCA-CAPA Tracking & Reporting •Responsible for reviewing the validation documents for the tools which is going to be part of Support.• Responsible for periodic reports to highlight weak areas for improvement and good practices.•Provide feedback on problems faced by practitioners during process implementation and suggest solutions.•Responsible for reviewing Team performance, SLA, root cause analysis and Change.•Responsible for providing the required clarifications, Actions and evidence for customer on External Audit.•Make sure team is aware of the internal process and adhere to it without any deviation.•Defining service standards and guidelines as per global best-practices, governance structures, best practices for Infrastructure management, Customer Support & documentation that serve as benchmarks for excellent service

Hyderabad Area, India

Bangalore ,India

Bangalore

Worked in the Cell and Molecular Biology Group-Maintenance of mammalian Cell Culture.Involved in culturing and maintenance of a wide range of mammalian cell lines and preparation of cells for high throughput molecular assays and gene expression study.-Incell western, invitro assays,-cloning and expression.

Mysuru Area, India

Master Of Science (Msc), Biotechnology, Distinction

Bsc, Biotechnology,Microbiology,Biochemistry