Sarandeep Kaur Email and Phone Number
Sarandeep Kaur is a seasoned professional with a passion for harnessing technology to revolutionize business operations and enhance customer experience. She is currently a Senior Technical Solutions Consultant at Google, driving the incubation and implementation of cutting-edge AI and LLM-based solutions.Her expertise lies in spearheading strategic initiatives in the realm of AI and LLMs. She possesses extensive AI, strategy and consulting experience, coupled with in-depth knowledge of Contact Center Strategy and Omni-Channel Customer Experience.Prior to Google, Sarandeep led the Conversational AI Center of Excellence at Novo Nordisk, successfully steering the company's conversational AI strategy. She demonstrated expertise in leveraging AI technologies to automate processes within the Pharma value chain.Sarandeep has a proven ability to lead digital transformation projects for Fortune 500 companies while at Accenture Consulting, encompassing strategy, design, and development management. She is an advocate of design thinking and co-creation methodologies, employing these approaches to devise innovative solutions that address complex business challenges.A visionary leader with a passion for making a positive impact, Sarandeep is actively involved in animal/environment conservation and sustainable development. She is always seeking opportunities to collaborate with others who share her commitment to making a difference in the world.
- Website:
- google.com
- Employees:
- 219238
-
Solutions ConsultantGoogle Mar 2022 - Present
-
Co-FounderWomen In Voice India Aug 2020 - Jun 2024 -
Cognitive Automation ManagerNovo Nordisk Jun 2020 - Feb 2022Bengaluru, Karnataka, IndiaCurrently driving the Conversational AI platform strategic direction at Novo Nordisk aligned with overall technology, regulatory, privacy & security considerations. Leading Conversational AI CoE and providing advisory, design & development and operational support for chatbot/voicebots for Novo Nordisk affiliates across the globe. Additionally, exploring the automation opportunities across Pharma value chain using Virtual Agents, Document Understanding, NLP and BPM as part of Intelligent Automation CoE -
Management Consulting ManagerAccenture Dec 2017 - May 2020BangaloreAs a Management Consulting Manager, I have experience working in unstructured environment and on open-ended problemsMy role at Accenture involves handling client relationships and managing multi-disciplinary project teams I am well versed with call center core functions and have been part of multiple contact center startegy and transformations assignments -
Digital Channels PractitionerAccenture Jul 2014 - Dec 2017BangaloreSales enablement specialist and functional consultant for Accenture's tech agnostic Chatbot/conversational AI platformInvolved in end to end sales cycle right from lead generation to lead nurturing and deal closureFacilitate chatbot/voice bots design workshop and design conversation flows Technology mapping and vendor assessment (IBM Watson, Api.ai, wit.ai etc)Business case and complete roll out plan
-
Manager- Research & Media ServicesGenpact Apr 2013 - Jul 2014BangaloreAs a Manager in Genpact Research & Media Services (RMS), I was responsible for envisioning and strategising social media solutions for clients. I was responsible for sales and delivery for wide range of social media projects including social media command center, online reputation management and influencer marketing programs -
Asst. ManagerGenpact Apr 2012 - Mar 2013BangaloreSocial Media Research & Consulting: Helping companies in their social journey right from inception of idea to strategy execution. Some of the studies undertaken include:- Influencer studies: Identification of influencers and engagement strategies- Identifying KPI’s for digital channels- End to end HR solutions using social media in combination with traditional data- Brand tracking
-
ConsultantGenpact Oct 2010 - Mar 2012Bengaluru Area, IndiaTo provide best of strategic consulting with secondary research to help clients with insightful steps to their most important business problems.Business research: Industry assessment, trend analysis, competitive landscaping, market sizing, opportunity assessment, SWOT, value chain analysisDigital Media & Social Media: Mapping of consumer perception through data Social Media, benchmarking digital media best practices, brand reputation measurement, key opinion leaders study and making recommendations based on the consumer generated content
-
Business AnalystGenpact (Ge Capital International Services) Jul 2008 - Sep 2010Working as part of Strategic Business & Marketing Intelligence (SBMI) team working on Secondary Research projects across verticals including media, credit card industry & insuranceSecondary Research: Market sizing, company analysis, industry analysis, brand tracking, brand reputation tracker
Sarandeep Kaur Education Details
-
Punjab School Of Management Studies,Punjabi University PatialaBusiness Administration; Finance & Marketing -
Digital Marketing -
Guru Nanak Dev University AmritsarChemistry
-
Government College, GurdaspurMedical( Pcb)
-
Little Flower Convent School, GurdaspurScience
Frequently Asked Questions about Sarandeep Kaur
What company does Sarandeep Kaur work for?
Sarandeep Kaur works for Google
What is Sarandeep Kaur's role at the current company?
Sarandeep Kaur's current role is Strategy I Product I Tech & Innovation| Searching for my what.
What schools did Sarandeep Kaur attend?
Sarandeep Kaur attended Punjab School Of Management Studies,punjabi University Patiala, Indian School Of Business, Guru Nanak Dev University Amritsar, Government College, Gurdaspur, Little Flower Convent School, Gurdaspur.
Who are Sarandeep Kaur's colleagues?
Sarandeep Kaur's colleagues are Yao Tu, Anjali Nair, Dawn Hagen, Will Booz, Mark Zarich, Tribe Hope, Pablo Gomez.
Not the Sarandeep Kaur you were looking for?
-
Sarandeep Kaur
Delhi, India -
1gmail.com -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial