Sarang Kottummal Email & Phone Number

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

-Using remote login tools like PuTTY for hardware and configuration checks on Cisco Nexus (7700, 9000, 5000 series) and Catalyst switches, and IPMI/iDRAC for server (Dell, Supermicro, Fusionstor) management.-Monitoring using Zabbix to diagnose and resolve server and network issues.-Leveraging the Radware Cloud DDoS portal for cyber monitoring and DDoS attack prevention.-Logging and following up on cases with ISP and OEM partners for timely resolutions.Collaborating with technical teams to maintain seamless operations.-Creating and analyzing reports to improve network performance and efficiency.

Navi Mumbai, Maharashtra, India

As an IT Operations Associate, I am responsible for executing vital IT operational and administrative tasks essential to supporting our organization's daily functions. This role demands exceptional organizational abilities to manage diverse duties across various business functions, operating under the supervision of an Operations Manager.Key Responsibilities:• Monitor and conduct first-level troubleshooting of IT systems.• Engage in effective customer communication through both verbal and written channels.• Demonstrate technical proficiency in a range of domains such as Storage, Servers, Network, Security, Linux, Windows, and Virtualization.• Continuously learn and adapt to delivery processes, tools, and their operations.•Utilize analytical skills to generate and analyze reports, aiding in informed decision-making.

I have acquired a robust understanding of cybersecurity principles through hands-on application, engaging in security assessments, penetration testing, and vulnerability scanning activities.