Saran Stevens-Ross, Mha, Ache Email & Phone Number

Richmond, Va, Us

Irving, Texas, Us

To build on my father's legacy to impact change in healthcare, I enacted a company run by myself and my siblings that will provide an annual scholarship along with other opportunities to impact change in our community.

Led sales administration team of 12 for ~$3B Rx product category within McKesson’s Medical-Surgical business unit, partnering with leaders to standardize processes required for onboarding and managing customers. Responsible for complex processes, including supplier onboarding, contract administration, pricing, and product support.Provide project and thought leadership working closely with leaders across the company.• Developed and executed sales support strategies supporting nearly $1B in new revenue over three years• Selected for two internal management development programs due to high-performance: Connections and John Sasen Memorial Scholarship• Improved sales productivity by 30% by establishing standardized processes to improve case volume throughput among other KPIs • Collaborated with leaders across the business including Finance, Pricing, Operations, and Sales to deliver customer and supplier outcomes• Developed and implemented four sales training programs to enhance the team’s knowledge, skills, and performance• Sustained top-tier manager quality and employee opinion survey results by maintaining relentless focus on team culture and development

Manages the Orange Rx team (5 employees) • Managerial focus on departmental operations:o financial integrity;o operational excellence;o employee engagement;o customer satisfaction; ando support in business unit initiatives.Key Responsibilities:• Leads team in project management of Vaccine and Specialty Rx onboarding – effective and timely coordination of suppliers, customers, GPO, and account managers and contract cost analysis of vaccines and Specialty Rx for specified customers. Margin management of vaccine products.• Team: development of soft skills and technical skills. Supports Individual Development Plans ("IDP") activities to nurture career growth. Develops/maintains metrics to measure team performance and drive accountability. Produces daily, monthly, and quarterly team productivity reports, monitors, and coaches the team's quality of work. Promotes the identification and implementation of process improvements while managing the performance of team members performance and attendance.• Works closely with Rx Field Sales, I/S Sales, and Field Sales teams to assure customer interactions are successful. It helps ensure business processes are in place, which leads to opportunities to improve business results by driving down case resolution cycle time and contract costing issues. Support process improvements that will allow the achievement of aggressive business goals while at the same time meeting our employee's and customers' satisfaction goals. Builds/sustains effective cross-functional partnerships with Contract Administration, Pricing Administration, and Category Management, driving process improvements and eliminating process gaps.• Prepares and presents daily, monthly, quarterly, annual business reporting to senior leaders.

• Effectively managing the proposal process to provide Health Systems with comprehensive, effective proposal information and a professional presentation package to facilitate the successful signing of requests for proposal (RFPs) and purchase/service agreements, specific to Health Systems.• Assessing the customer’s need and the competitive climate to make recommendations about proposal and presentation content.• Educating the sales team to include Health Systems directors, vice presidents, stakeholders and customers on McKesson Medical-Surgical’s capabilities.• Managing proposals to ensure deadlines and quality standards are met. Also, developing Requests for Proposal (RFP) responses, proposal information and presentation materials related to Health Systems• Setting expectations of key stakeholders (VPs, Sales Directors, etc.) regarding content, responsibilities, and deadlines and hold these individuals accountable.• Maintaining complete knowledge about company offerings and capabilities and providing direction to lead managers about which of these to include in proposals. This will sometimes include development, editing and maintaining competitive intelligence information to include understanding competitive programs and McKesson Medical-Surgical’s Health Systems value proposition in response.• Developing and interviewing strategy and vision of proposal and writing responses accordingly.• Analyzing current contract information for inclusion in the service offering.• Developing modes of proposal and presentation that are state of the art and demonstrating McKesson Medical-Surgical’s unique ability to meet the customer’s needs.• Managing the approval process and, if necessary, mediating or resolving conflict between management (e.g., Law Department versus Sales)• Working through agreements with the Health Systems team, confirming subject matter expert information

Richmond, Va, Us

• Monitor contracts with local health departments, as well as other processes in the provision of tuberculosis related health care, including requests for proposals, memoranda of agreement , and sole source procurement processes• Review work plans, budgets, invoices, and periodic activity reports for accuracy and compliance with contract• Prepare assigned portion of grant applications, narratives, progress reports and other documents. Assure compliance with VDH SWaM policy plan by soliciting vender quotes, documenting and making awards according to DPS Agency procurement and surplus Property Manual• Develop and maintain the TB VDH WordPress website (increased WordPress website utilization 47% over a 6 month timeframe)• Identify training opportunities in monitoring findings and develop education strategies internally and in public-private partnerships• Coordinate execution and content of statewide conferencing (distance and in-situ) and other training activities for up to 100 professionals• Collaborate in the preparation of grant applications, including narratives, progress reports, and other documents;• Serve as the primary contact for the Communications and Education Branch of the Division of Tuberculosis Elimination at the Centers for Disease Control and Prevention

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• Developed and implemented new policy approach to the collection and management of sensitive records• Conducted internal investigations and presented findings in response to risk management request from the Attorney General's office• Provided program management support to the Chief Nurse of Institutions and clinical staff within the Health Services Unit of the Division of Institutions• Collected, processed, and presented quality assurance data• Compiled operational improvement opportunities and improved relevant policy guidelines• Confirmed professional licensure and internal procurement compliance• Technical editor for the Health Services Unit on the internal website

Richmond, Va, Us

• Provided a supportive environment for prenatal and parenting women to reduce infant mortality and low weight births• Identified social, emotional and/or health needs of clients for referral and linked clients with community resources.• Monitored program and tracked progress in performance measurements• Coordinated the development, implementation and evaluation of strategic plan• Developed marketing strategy and spearheaded local social media campaign and increased client engagement by 64%• Facilitated perinatal classes and prepared educational materials for local and state meetings• Provided extensive client education utilizing the Florida State Curriculum.• Performed non-technical outreach functions such as site visits• Promoted the prenatal care and educated the population on risks associated with lack of care• Assisted clients with scheduling appointments arranged or provided transportation• Explained clinic procedures, eligibility requirements, and pre-exam instructions• Provided education in the home and community settings

Richmond, Va, Us

Registered patients for clinics, prepared charts/organized clinic area and assisted with other clinical/outreach activities. Demonstrated effective communication skills and the ability to interact effectively and cooperatively with consumers and co-workers. Organized and prioritized assigned work exercising good judgment based on established guidelines, with the ability to elicit demographic and financial information from clients. Demonstrated accurate keyboarding skills.As a Deputy Clerk of the state, signed for death/birth certificates in the localities of the Crater Health District.Community outreach activities included hosting informational sessions for the students assisted in planning at Petersburg High School. Participated in health fairs and marketed program services. going to health fairs providing information about the clinic to the public and lastly hosting events for teenage girls in Petersburg to uplift moral and self esteem.Served as the front desk receptionist as needed, which included screening patients and visitors upon entry to the health department and answering phone calls on a multi-line phone.

Sunnyvale, Ca, Us

• Checking and entering contracts for corporate and staffing companies in need of yahoo hotjobs services. • Extensive data entry, met quarterly deadlines, with 100% accuracy. Gained extensive knowledge of Yahoo policies and applied that knowledge to review legal contracts and check for non-legal statues and spelling and numerical errors. • Dealt with high volumes of work and communication with account executives through telephone and E-mail usage. • Supported the entire east and west coast sales team. Educated team members on company products and established contracts ensuring they met Yahoo standards. • Used Microsoft Excel, Word and Outlook Daily for numerous task and processes. Also obtained knowledge of HTML and extensive CRMS knowledge. Educated co-workers on new system Siebel.

Master Of Health Administration, Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Biology Pre-Med

High School, Biology, General