• Involved in design, development and E2E testing • Involved in core development activities • Primarily working on Integration projects including B2B bonded integration • Worked on customizations on Change, Incident, Problem, WorkOrder and Asset modules including CMDB • Worked on SmartIT customization • Involved in requirement gathering and preparing high and low level design • Involved in application integration using WebService • Involved in DB adaptor-based solution • Involved in data loading using spoon jobs • Involved in creating reconciliation jobs • Involved in handling production issue • Involved in End-to-End support for multi tool development activities • Tools used – Developer studios, SQL Developer, Pentaho Spoon Client, Data Import and SOAPUI

Involved in small customizations as per requirement • Involved in handling Incidents • Involved in SLM configuration • Involved in Request handling on foundation data • Involved in server maintenance support • Involved in performing DR(Disaster Recovery) test • Working as SME For Application maintenance for building ITERP tool on BMC Remedy 9.1 • Creating process documents • Involved in On-Call support

• Leading a Development Team of 7 People • Organizing and conducting Scrum meetings • Involved in Sprint planning • Organizing Sprint review meeting • Involved in both Design and Developments • Involved in Code Review • Involved in Deployments • Co-ordinated for end to end testing • Involved in total project management to have track of all the development and release

• Involved in End to End support coordinating with BMC team, Support team and the business users • Involved in preparation of Customization Review Board Request form which is a sort of Design document. • Conducting meetings with the BMC team and Business users • Involved in the development of the requirement in Dev server and co-ordinating with the BMC team to work on the QA and Prod server • Involved in development of custom applications developed in remedy ARS 7.1 • Supported the Support team in resolving some critical incidents • Identifying solutions for long term issues through work around or best approaches • Involved in preparing release notes

Involved in different phases of Software Development Lifecycle including Analysis, Design, Code Development, and Debugging.Involved in development and enhancement of applications using BMC Remedy 7.1Having good customer relationship management skills.Coordinated with Onsite team to discuss on project related action items, planning for upgrading in process to accomplish tasks on daily/weekly basis.Organizing application training sessions for the new joiners in team and Business Analyst