Sara Osborne Email & Phone Number

Riverview, Florida, United States

• Maximize occupancy through sales techniques and a high degree of customer service
• Utilize Knock to curate and develop new prospects to convert them into tours and leases
• Show and lease apartments to future residents and exceed monthly lease quotas
• Assist in community events and advertising including social media, grassroots, VIP and PEP campaigns
• Prepare, certify, and maintain complete resident files and lease agreements in RealPage OneSite system

• Serve guests in a professional, upscale, and high-pressure environment
• Multitask and communicate confidently with team members, managers, and most importantly guests
• Handle conflict resolution and mitigate customer complaints

North Hills Raleigh, NC

• Checked clients in and out, sold memberships, and educated guests on various services
• Setup appointments and performed call-backs using contact management software
• Utilized new P.O.S. system through transition period from Millennium to Mind Body Online

Lakeland, Florida, United States

• Maintained records and files, including documentation such as residents' personal information and services provided
• Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet,database, and presentation software
• Handled phone calls, set up appointments, signed in visitors, and ensured the safety of residents

Brandon, Florida, United States

• Communicated with new leads and delivered an excellent customer service experience
• Informed potential clients about the services available to them, and how we can assist them with additional coverage
• Individualized the experience for each customer and got to know how to help them and gained professional sales experience

Apollo Beach, FL

• Answered calls for to-go orders, reservations, and utilized WaitKu to manage the flow of guests

Online

Temporary role— Keyed in potential leads and organized the lead based off what they were looking for (as far as real estate or future home requirements).

Riverview, FL

Summer job as a hostess.

Bachelor Of Science - Bs, Business Administration And Management, General, 3.8 Gpa (Magna Cum Laude Distinction)

Activities and Societies: Minor in International Business; Judy Genshaft Honors College • Graduating class of 2022 from the Judy Genshaft.

3.97 Unweighted Gpa And 6.3 Weighted Gpa

Activities and Societies: Future Business Leaders of America (Awarded #1 in organizational leadership), National Honors Society, Yearbook.