Sara O. Email & Phone Number

Stanford, Ca, Us

Redwood City, Ca, Us

- I help the County of San Mateo invest tax payor dollars effectively and responsibly by reviewing all Board of Supervisor level contracts for grammar, content and form for 9 divisions of County Health. As the Contract Administrator for Health Administration, I use OpenGov, Legistar and Public Purchase to facilitate the Request for Proposals process, select bidders, and write >$200k Board-level contracts into effect. - I assist daily operations that impact over 1,800 County Health employees to have a productive, pleasant and safe place to perform work by managing the Health Administration inbox and phone number. - I am the super user of the Learning Management System and I create in-person and virtual events and sessions for managers and vendors to provide teaching opportunities to employees. - I support key leaders of the Health System to focus on high level tasks by providing executive assistance to the Director of Health Administration and Chief Financial Officer of County Health. - I ensure all County Health policies and work is public knowledge by updating websites and SharePoint timely. - I assist the Director of Health Admin to develop standard work and policies by collecting and analyzing data, creating presentations, and presenting findings at departmental meetings.- I serve as the department Wellness Champion to promote employee engagement and wellbeing by writing monthly newsletters; researching, designing and teaching workshops; organizing in-person and virtual all-staff events.

Redwood City, Ca, Us

- I optimized the clinic's bandwidth and capacity by maintaining greater than 90% of patient visit weekly goals through active outreaching in Spanish and Chinese alongside keeping provide schedules booked and reducing appointment no-show rates. - I reduced 10% of daily phone calls by orienting 30+ new patients monthly, and on-boarding them to hospital and clinic processes, digital resources, and eligible social services programs such as Women Infants and Children (WIC), Every Woman Counts (EWC), CalFresh, and Medi-Cal. - I bridge language barrier gaps by providing trilingual explanation of available health coverage plans and conducted financial screening to patients and families.Achievements:- Improved patient care experience 20% by collaborating with a multidisciplinary team to practice PDSA- Secured 10% quicker reimbursement amounts for health services by reviewing and adjusting inaccuracies in patient-account reconciliation reports- Reduced the dental services waitlist from 24 months to 9 months by calling and scheduling appointments.

Redwood City, Ca, Us

- Conducted new employee orientation to all hospital staff monthly- Follow up with new-hires until fully settled into their positions- Manage recognition programs- Plan recognition events to the hospital and its 6 satellite locations- Fundraised $8,000 in 3 months for the American Heart Association

Redwood City, Ca, Us

I am the initial sign of contact to patients and visitors at the hospital. I manage provider schedules for 21 Specialties using two EHR programs: Cerner and ECW. Daily tasks include: interviewing patients, assigning codes, processing bills; receiving payments, maintaining accurate records, filing faxes, and responding to all patient inquiries in a respectful manner.Achievements:- Reduced patient wait times by 40% through research, development and implementation of standard work processes- Decreased number of missed appointments by 50% by updating patient profiles with automated reminder calls- Interviewed, registered, and serviced 30+ patients in-person daily while managing appointments for providers of 21 medical/surgical specialties

Skopje, Us

I help food brands and local restaurants increase their media presence and subscriber count by using marketing and promotion strategies on my Instagram channel: Reels, Static posts, Polls, Stories, Insights. I style food, develop recipes, and create promotional photos and videos. Past Brand Partners Include: Barilla, McCormick Spice, Zulay Kitchen, Mike's Mighty Good, Zero Shop Co, Petit Pot, Shef, and more!Past Restaurants Include: Berber SF, Palette Tea House, Fog Harbor Fish House, Gong Cha, Divino Ristorante, and more!

Greenville, Nc, Us

I am responsible for responding to all customer inquiries: new purchases, plan upgrades, bill pay, or plan adjustments. I engaged and developed relationships with customers through interviewing and partnering with them to find products that matched their needs while staying in their budget. This role required me to stay proactively updated and be the subject-matter expert with current with cellular phones, hotspots, accessories, tablets, and Xfinity products. Achievements:Earned and maintained 100% marks in all categories including: communication skills, listening skills, professionalism, problem resolution, and politeness

Noblesville, Indiana, Us

As Vice President of Professional Development, my goal was to enhance and enrich members with a multitude of professional experience. I researched and promoted various local on and off-site networking events, campus tours, and opportunities for members to attend; developed and delivered workshops; and led the 45-member organization to plan, organize, and host its annual networking event, Launchpad. Led a team of 6 members to design and build a sponsorship package aimed to earn financial support from reputable establishments Mentored 45 colleagues on public speaking, audience engagement, and how to present ideas effectivelyManaged a team of 6 members to produce and host 2 networking events and 5 business workshops to the SFSU public in the topics of business, management, and leadership

San Francisco, Ca, Us

As a certified health educator, I individually educated students in 30-minute sessions about birth control, sexually transmitted infections/diseases and safer intimate practices. When appropriate, I ordered labs for STI & HIV screenings and set up appointments with health care providers.Achievements: • Referred 90% of peer clients to apply for Family PACT after conducting 6-8 weekly one-on-one STD/STI counseling and sexual-health education sessions in clinic• Designed ≥2 brochures, flyers, and infographics monthly to promote campus events and teach health statistics• Increased student awareness of onsite healthcare services by 75% through composing and delivering workshops, classroom presentations, and outreach events to the student body

Santiago, Región Metropolitana, Cl

On my summer break, I taught English Classes under the Chilean Ministry of Education to summer camps located outside of the capital city. In total, I taught over 150 students grades 9-12. Achievements:•Acted as bi-lingual ambassador for my home country and for the Chilean Ministry of Education•Enhanced students' listening and speaking skills through planning and incorporating didactic classroom activities such as singing, dancing, and acting out skits•Created safer classroom atomospheres that allowed students to feel more comfortable and expressive in an all-English environment•Encouraged culture exchange between Chilean students and Native English Speakers

Bachelor Of Science (Bs), Business Administration, Management, Health Education

Certificado Académico De Promoción Y Cuidado De La Salud, Escuela De Enfermería