Sara Patrick Email & Phone Number

San Francisco Bay Area

Sendoso is the world's first Sending Platform (SP). Our fully integrated solution solves sourcing, physical warehouse storage, inventory tracking, and ROI attribution problems so that businesses can send anything and personalize at scale. Our customers see increased conversion rates, revenue, retention, and ROI. Sending is hard. Sendoso is easy.Focus: Enterprise Account Management of Sendoso's top customers

San Francisco Bay Area

EVERFI is the leading education technology company that provides learners of all ages education for thereal world. EVERFI works with 1,900+ corporations to educate employees on harassment, diversity, datasecurity and culture. Founded in 2008, EVERFI is fueled by its Software-as-a-Service (SaaS) subscription model and has certified over 18 million learners in critical skillareas.Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, TPG Growth, The Rise Fund, Advance Publications, and Rethink Education, and Rethink Impact. The EVERFI Education Network powers more than 4,300 partners in their education initiatives across the globe.

San Francisco Bay Area

San Francisco Bay Area

-Work closely with Executive Team internally and externally (at client) to ensure our largest customers are accomplishing their goals while using the ClearSlide platform-Analyze data, pinpoint potential opportunities for growth, and communicate the accounts position to the client-Work in a space where we are redefining and creating the Sales Engagement space: Often, clients are unaware of their needs until I show them - I was able to understand how to build trust & create an experience they value-Ensure customers grow their investment by holding compelling QBRs and making recommendations to grow their investment based off of strong performance weekly & monthly-Develop and grow relationships with various stakeholders on the client-side in order to ascertain business needs and add long-term value-Capacity to scale learnings from clients and product workflows to other internal team members and across Account Management organization-Able to present confidently to different stakeholders, ranging from Junior to C-Suite executives-Able to scale knowledge and learning to other team members-Have a proactive approach to solving problems and be ready to take on additional initiatives and responsibilities as they emerge to ensure team and company achieve and exceeds its larger objectives

San Francisco Bay Area

•Strategically maintain, grow and provide world class support to our SMB, Mid-Market and Enterprise customers•Act as trusted advisor to our customers, helping ensure customers achieve success through their implementation and return on their investment•Manage existing Corporate accounts and maintain relationships with decision makers at the executive and management levels •Gain thorough understanding of client's business needs, objectives, and processes to provide value through deliverance of high-level process management and best practices•Have strategic and proactive engagements with clients to optimize adoption of the product •Provide fanatical support and service to Corporate account base •Identify opportunities to upsell additional users and services •Ensure high rate of renewal across customer base •Proactively assesses, clarifies, and validates customer needs on an ongoing basis

-Built, designed and implemented a 2 week training and on-boarding program for all new hires, regardless of role in ClearSlide.-Created and developed class curriculum and courses that reflect product knowledge, internal processes and company culture.-Laid the foundation of product knowledge per new employee in order to best prepare them for their respective role (Included: SVP of Sales, 2 RVP's, Sales Directors, Sales Managers, Sales Operations Managers, Enterprise Account Executives/Managers, Corporate Account Executives/Managers, and Customer Success Specialists)-Since December of 2012, have successfully on-boarded and graduated over 100 new employees at ClearSlide while keeping training to a 2 week rotational period.-QA new hire calls to have continued learning and further development of product knowledge.

San Francisco

-Proactively engage customers, and work closely with account base users to verify they are trained and effectively using the product on a consistent basis -Effectively communicate application features and product information for new releases and updates -Work with account administrators to ensure accuracy of accounts -Manage existing accounts and maintain client relationships -Achieve high rate of renewal across customer base-Provide fanatical support and service to Corporate account base -Identify opportunities to upsell additional users and services -Coordinates the involvement of company users, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations

Pleasanton, Ca

•Worked closely with Account Executives and Managers to understand the clients needs and respond urgently by recruiting effectively and in a timely manner•Sourced, reviewed resumes, technically qualified candidates and provided technical analysis and assessments•Used a variety of methods and recruiting processes including networking, referrals, internet searches, cold calling and database tools•Pre-screened potential candidates and successfully conducted phone interviews and in house interviews•Negotiated rates and secured qualified personnel for customer contract and project based job opportunities•Responsible for building strong network of candidates, gaining market intelligence, leveraging existing talent pool for referrals and contacts•Maintained the perception and ability to cold call candidates, communicate opportunities and negotiate opportunities•Ability to communicate opportunities and technology, strategize with management through solutions and delivery

Sacramento And Pleasanton

•Established and accomplished daily sales goals•Assisted the Department Manager in achieving department volume goals•Completed daily assignments to ensure department organization and cleanliness•Demonstrated credible knowledge of products sold and services offered•Drove personal business in a competitive environment by building and maintaining customer relationships•Consistently promoted and offered each customer with a level of customer service above the expectation that Nordstrom is known for*Merchandising sales floor according to customer needs and merchandising standards*Providing customers with information regarding product knowledge and current trends