Versatile customer success executive who has designed and executed customer-driven asset engines for various companies in multiple industries. Multi-faceted design of customer journeys from program & project management, account management & customer success, global support operations, advisory services, solutions implementation, and hardware & field services, with a dose of product management and marketing.A passionate advocate for standing by the customer and their engagement with the company and products and leading through positive experiences with the highest level of engagement and satisfaction.Key Attributes: A builder and designer of customer engagement teams and service delivery models, service portfolio development, service revenue acquisition and growth, turning customers into clients and partners.