Sara Rassas Email & Phone Number

Lyon, Fr

Lyon, Fr

Île-De-France, France

As a program manager, I was mainly: - Leading programs to drive strategic value and client experience.- Delivering end-to-end highly complex enterprise level programs that meet the business objectives.- Managing relationships with internal and external stakeholders.- Defining budgets and staffing permanent vacant positions with support from HR/external placement firms, as needed.- Collaborating with the legal team to manage contracts and negotiations with external collaborators.- Escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support.- Working with PMO leadership to define, establish, enforce, and refine PMO processes and best practices.- Establishing and tracking metrics to measure progress and customer satisfaction.

Île-De-France, France

During this period, I have worked on various multi-millions projects. I was responsible of: - Addressing business needs through innovative solutions and services that are technically complex in nature, often involving multiple technologies, business processes and business stakeholders.- Ensuring projects have defined business outcomes and benefits, supported by measurable financial and non-financial KPIs. - Defining resource needs, responsibilities, and schedules.- Using RFI & RFP and comparative technical/financial analysis (CAPEX, OPEX, ROI) in order to choose the best computer software provider with whom collaborate.- Managing delivery proactively, balancing scope, schedule, communications, budget, and risks.- Reviewing and refining project plans, status reports, project charters, and other project management deliverables on a regular basis.- Reporting progress, issues, dependencies and risks to project leadership and committees and making recommendations to influence decision making in order to maintain progress towards delivery and benefits realization.- Planning for change implementation with understanding of impact on people, processes, and technology. - Influencing and Challenging Stakeholders to facilitate acceptance and commitment to change.- Enabling Agile ways of project delivery by taking on an appropriate leadership style based on the project team’s needs, strengths, and capabilities.- Maintaining high level of customer service, ensuring commitments are met and recommending appropriate actions to enhance service levels through effective service level management practices/ agreements.

Région De Paris, France

I worked within an international framework and a multi-cultural environment. My main tasks were: - Ensuring a common understanding of business requirements acting as key liaison between business units and Information Technology. - Writing functional specifications and putting together workflow maps and various diagrams. - Ensuring successful delivery with respect to resourcing, budgeting, and governance.- Productively engaging and influencing cross-functional teams.- Producing regular reports and high-quality presentations with clear messaging and story line.

Master'S Degree, Computer Science Engineering

Activities and Societies: • President of AmCham TPS Junior Chapter ( American chmaber of commerce in Tunisia) • Member of ENACTUS EPT.

Undergraduate Degree - Rank 21/ 3000

Intensive courses in physics, chemistry and computer science within an advanced undergraduate program ( preparatory classes.