Sara Rieck Email & Phone Number

Salt Lake City, Utah, United States

As a Sr. Sales Specialist and Team Lead at Quotient Technology, I led the development of innovative sales proposals and estimates, significantly contributing to our clients' success in digital promotions and media. My expertise in Salesforce and collaborative efforts with cross-functional teams to streamline sales processes and identify training gaps, led to a better understanding of internal partner needs throughout the sales cycle and significantly reduced internal road blocks sales had been facing, Notably, my leadership in one-on-one executive meetings and team trainings played a key role in elevating operational productivity and customer satisfaction, marking my tenure with recognition from senior leadership for outstanding performance and team mentorship.

Salt Lake City, Utah, United States

Customer Success Manager, Growth Team at Quotient Technology, Inc. (Oct 2020 – Jun 2021)In my role as Customer Success Manager for the Growth/Long Tail Team, I pioneered full-cycle campaign management and developed annual plans that leveraged Quotient's diverse product solutions. My strategic approach and deep product knowledge facilitated a remarkable increase in customer satisfaction from a previous all time company low. I played an instrumental role in boosting sales within the Growth vertical. My commitment to provide 'white glove' customer service to clients at any spend level and innovative process development for high-volume clients was a cornerstone of our team's success.Customer Success Manager, General Mills Team at Quotient Technology, Inc. (Mar 2019 – Oct 2020)As Customer Success Manager for the General Mills Team, I managed national and retail omnichannel campaigns from kick-off to results delivery, consistently exceeding delivery goals and solidifying our client relationship and status as "trusted partner" to one of Quotient's largest clients. My ability to identify key account needs, develop personalized strategies, and provide innovative solutions, consistently resulted in an average upsell of $100K per month. During my tenure as CS for General Mills, the team was awarded "Sales Team of the Year" at Quotient's annual National Sales Meeting, a testament to our teams dedication and ability to surpass our $12M sales target, reaching $13.4M.

Maple Grove, Mn

In my tenure as Strategic Account Manager at Symbology, Inc., I managed over 700 accounts, consistently exceeding yearly retention and sales targets. My focused approach in selling additional products and services led to outstanding sales results, reaching up to $2.6M annually. As a project leader, I was instrumental in implementing key initiatives such as refreshing the company website and creating an online ordering platform, thereby enhancing our client engagement and sales processes.

Maple Grove, Mn

During my role as Client Services Representative at Symbology, Inc., I led and mentored the team in promotion and barcode product sales. My proactive approach in addressing client needs and offering fraud detection solutions contributed significantly to client retention and satisfaction. I was recognized year-over-year for delivering exceptional service and personalized care, which was pivotal in maintaining a high client retention rate and adding substantial value to our services.