Sara Shumar Email & Phone Number

Milwaukee Sportservice -Miller Park

Brookfield, WI

• Promoted to manage the processing and placement of all merchandise of a $45 million flagship department store while acting as Senior Manager (in absence of Store Manager) maintaining excellent customer service and.
• Regularly manages staff of up to 90 Associates (60 regular, 30 seasonal) including hiring, training, scheduling and regular supervision and coaching.
• Leads e-commerce fulfillment initiative including space and resource allocation, processing, inventory management and setup for the second highest performing store in e-commerce sales.
• Plans and leads annual storewide inventory including all business processes and the training of the entire store inventory staff of more than 200 Associates.
• Plans and coordinates the setup and take down of all of store's special events including fashion shows and personal appearances of athletes and celebrities and coordinating with departments.
• Project coordinator of store remodel including moving of departments, stockroom reconfigurations, contractor liaison and coordination of fixture installation, removals and inner store fixture transfers.

• Managed $7 million Cosmetics Department. Responsible for consistently delivering excellent customer service standards, driving sales, getting credit solicitations, event planning, staff scheduling and merchandising.
• Supervised a staff of up to 50 commissioned Sales Associates including nine Cosmetic Counter Managers.
• Planned and executed department events in partnership with Account Executives and vendors.

Brookfield, WI

• Mentored four sales managers in training who were promoted to sales area managers.
• Performed as Manager on Duty insuring maintenance of total selling floor standards of customer service and presentation while responding to the needs of the customer.

Racine, WI

• Responsible for maintaining excellent customer service standards, delivering sales, generating credit solicitations (applications), staff scheduling and all merchandising for multiple departments.
• Maintained a ranking of the 14th largest Cosmetic department in a store that ranked 20th-22nd in the company.
• Helped coordinate the merging of two separate department store staffs and merchandise inventory inside the same mall.
• Selected as a storewide trainer of register system conversion.
• Recruited to a Sales Area Manager of a $7 million department in the company's flagship store.

Norridge, IL

• Housewares and Trim the Home including driving sales and credit solicitations (applications) goals and delivering excellent customer service standards while managing staff and all merchandising operations.
• Planned and executed bridal events outside the store to generate incremental bridal registry participation and sales.

Chicago, IL

Successfully accomplished sales plans as projected and coordinated special customer promotions for several departments - Men's American Designers, Men's Tailored Clothing and Luggage. Managed a staff of more than 10 Associates.

Chicago, IL

• Contingent sales associate gaining experience in most departments including helping with special projects. Lead sales associate in the junior department.
• Recruited to Sales Manager in Training program.

Bachelor Of Science, Biology

Diploma