Note: Multiple roles at Merck.Project Management: Spearheading system releases using hybrid SDLC methodologies and defining platform management principles across globally distributed teams to deliver quarterly program increments.Systems Integration: Streamlining multiple system integrations to reduce time spent on non-essential tasks, enabling automation and informed decision-making across various systems.Interface Design and Specification Management: Crafting detailed, testable functional requirements for interfaces supporting ERP Specification Management, Product Structure, Integrated Change Control, and/or Regulatory Integration.Partner Management: Orchestrating with shared services organizations and business partners to develop and test interfaces, ensuring on-time delivery within project plan and budget constraints.Strategic Planning: Developing and executing high-impact technology and innovation roadmaps, fostering strong relationships with clinical trial teams to streamline processes and drive successful business adoption.Operation Excellence: Working closely with cross-functional teams to establish platform management principles, frameworks and promote an agile mindset for efficient and high-quality operations delivery.

Project Management: Developed cost and scope estimates, collaborated with Member Services on contracting and invoicing, and managed comprehensive project plans including work breakdown structure, schedule, deliverables, and issue and risk management.Healthcare Systems Integration: Oversaw healthcare integrations in the New York City region, managing big data integrations with technologies like ADT, HL7, CCD, CCDA, and SDA via web services (WSDL).Compliance and Contract Management: Ensured project alignment with relevant grants or contracts, collaborating with grantors or contract owners to comply with contractual obligations.Data Automation and Insight Generation: Implemented system integrations in various hospitals, enabling the automation of patient data access and empowering healthcare providers with valuable insights for informed decision-making.Leadership and Collaboration: Led a diverse team of developers, analysts, interface engineers, network engineers, and project owners from different organizations including participants/sites and software vendors.

Clinical and Business Systems Management: Directed clinical and business systems, environments, and staff, including EMR, database servers, smart mobile solutions, .NET web technology, and portal integration.Project Leadership: Led Clinical & Business systems project plans, timelines, resources and budgets.System Integration Solutions: Orchestrated a mobile system solution in 4 hospitals, linking financial data to requisite documentation facilitating billing.Strategic Technology Initiatives: Spearheaded technology projects and structured team organization for successful project implementations, utilizing methodologies like waterfall, Scrum, and agile.Digital Transformation in Payment Processes: Successfully transitioned manual payment collection processes to a digital platform using iPads, leading to substantial cost and time savings and significantly improving data accuracy, crucial in payment collection.Community Engagement and Staff Supervision: Partnered with user communities and supervised staff to ensure satisfactory project-level service.Administrative Leadership: Led administrative activities such as staffing, compensation, and employee performance and development.Information Systems Oversight: Oversaw information systems, SharePoint, data warehouses, shadow database servers, and large systems and applications related to healthcare big data.Business Intelligence and Data Transformation: Demonstrated leadership by utilizing business intelligence tools such as SSIS for big data transformation/ETL/SAS solutions.

Healthcare Data Solutions Support: Supported large-scale healthcare data solutions, ensuring technical and functional designs met system and healthcare requirements.Systems Development and Maintenance: Orchestrated the development and maintenance of Information Systems using SQL Server, .NET, Report Server, and other software tools.Specification and Policy Formulation: Contributed to formulating detailed programming/system specifications, policies, and procedures.Project Management: Led projects utilizing agile, scrum, or waterfall methodologies based on project requirements, managing project teams and stakeholder expectations.Business Intelligence Solutions: Developed solutions using business intelligence tools to manage and transform large healthcare data.Change Management: Ensured review and approval of production solutions through change management policies and processes.Specialized System Implementation: Efficiently implemented a mental health data capture system for veterans in distress.Leadership for IT Teams: Functioned as a team lead for technically experienced information technology analysts, managing cross-functional project team efforts and deliverables.Complex Systems Analysis and Development: Conducted analysis, design, programming, testing, debugging, and documentation of information systems to successfully solve complex business problems.

Led projects by coordinating stakeholder meetings, conducting requirements analysis, and creating detailed project schedules to ensure timely delivery.Developed and maintained SQL Server databases to support transportation planners, analysts, and engineers, ensuring high data integrity and availability.Designed and implemented applications and reports using .NET, VB, C#, AJAX, XML, SQL Server, MS Access, Crystal Reports, and SQL Reporting Services to meet organizational needs.Ensured system security by planning, coordinating, and executing robust security measures for database systems.Streamlined operations by developing data backup and recovery procedures, installing and configuring database servers, and monitoring system performance.

Reviewed and enhanced company websites for sport bikes and motorcycle parts, focusing on content updates and design improvements.Executed web updates utilizing Microsoft FrontPage, CSS, HTML, JavaScript, and Photoshop, ensuring a seamless and engaging user experience.Maintained consistency in web design, validated price accuracy, and optimized payment method functionality across multiple company platforms.Conducted research on motorcycle parts to craft detailed product descriptions and provide accurate information for the manufacturer website and catalogs.

Supported the Center of Pedagogy by managing and maintaining departmental databases to ensure accurate record-keeping and efficient operations. Also assisted with administrative tasks to enhance office productivity.