Experienced Business Office Manager with a demonstrated history of working in administrative support roles in both the Multi-family Residential Housing & Health Care Industries. Experience working within multicultural & diverse populations with ability to function autonomously and in a team setting. Skilled in non-profit and for profit organization administration, customer service, conflict resolution, accounts payable, accounts receivable, Microsoft Office Applications, Public/Affordable Housing, leasing, and Invoice Processing. Strong interpersonal communication skills, digital marketing experience, self-management capabilities, and problem-solving skills with a goal-oriented attitude. Excellent verbal, written, and mass communication skills. Currently functioning as a Business Office Manager/Financial Coordinator in a Skilled Nursing Facility. Primary duties include AR, marketing, insurance and payer source verification, Medicaid/Medicare program facilitation, and safeguarding sensitive patient information such as PII/PHI. Other duties included are general administrative support including patient trust fund management, patient financial eligibility assessments, documentation management, data entry and reports, bank runs and reconciliation, cash management, and census tracking.