Sara Söderstjerna Email & Phone Number

Malmö, SE

• Procurement of international road transport within Europe. Planning and monitoring of transports according to customer needs.Achievements:
• Ensured customer satisfaction and provided internal support, enabling the fulfillment of assignments during periods of high workload.

Malmö, Skåne Län, Sverige

• Analyzed and optimized finance processes for a major customer account, focusing on identifying issues and implementing tailored solutions. Established effective collaboration with internal and external stakeholders to.
• Increased the timeliness of customer invoice payments.
• Ensured accurate payments from customers.
• Achieved a 25% reduction in time spent on financial activities by the customer account team.
• Enhanced customer satisfaction.
• Improved the quality of financial services from external service providers.Key Responsibilities:

Malmö, Skåne Län, Sverige

• Defined business requirements during implementation of a new operational system. Trained user in new system.Ensured that the organization's requirements were at the center throughout the project, from analysis to.
• Technical exploration and solution development: Identified technical opportunities in the new system to meet business needs and ensured an efficient transition to the new system.
• Business requirements analysis: Worked closely with the customer department to understand and analyze business needs, customer agreements, and data integrations. Contributed to ensuring that the organization's needs.
• System configuration and development: Responsible for the configuration of master data and requirement specification for system development, ensuring that the solutions met both business and user requirements.
• Testing: Tested and evaluated solutions to confirm that they met business objectives and operational needs.
• User training and support: Conducted workshops and created manuals to train employees on how to use the new systems.

Malmö, Skåne Län, Sverige

• Managed claims for damaged goods. Developed expertise in a newly established role.Achievements:
• Increased knowledge of laws and regulations regarding damaged goods among the company, customers, and suppliers.
• Safer handling of goods during transportation, resulting in fewer damages.
• More accurate and consistent assessments of damages and compensations.
• Enhanced trust from customers and suppliers.

Malmö, Skåne Län, Sverige

• Managed procurement, planning, and monitoring of international road transport across Europe to meet customer needs.
• Developed new processes and implemented IT changes to improve document sharing and reporting, reducing administrative tasks from a full-time role to just 5 hours per week. In addition, customer and suppliers.

Malmö, Skåne Län, Sverige

• Oversaw financial systems, integrating operational and financial systems, implementing processes, and supporting new customer onboarding.Key Responsibilities:
• Managed integration of operational and financial systems for two new customer implementations, ensuring compliance with customer demands, regulations, and internal SOPs.
• Trained new employees on accounts payable/receivable, bookkeeping, financial closures, and related processes.
• Served as a financial expert in the new operational system project.
• Analyzed and enhanced the customer implementation process, recommending improvements and reviewing existing financial processes.
• Provided senior support for finance and financial systems, addressing inquiries on payments, error handling, electronic invoicing, and financial reports.Achievements:

Malmö, Skåne Län, Sverige

• Accounts payable and receivable. Monthly financial closures. Created processes and control functions for the department and contributed to the company-wide financial closure process.Achievements:
• Ensured accurate financial results.
• Increased customer and supplier satisfaction
• Reduced staffing needs from four to two people.

Lund, Sweden

Lund, Sweden

Master’S Degree, Business Administration

Activities and Societies: Krischansta Nation, LundaEkonomerna

Strategic Management

German

German