Co-founder of Pointel Solutions India PVT.LTD. & An Astute professional with over 28 years of experience in Business Development and Operations. A self-starter with strong skills in Planning, implementation and delivery.Work Graphs:• Got certified in CMMI 2.0 . One of early adapters in this field.Certified ISMS ISO/IEC 27001:2013• Made Partnership agreement with the Genesys India Team. Worked with Genesys India Sales on the Srilankan Project. • Worked with TCS for Genesys Projects on both offshore and onshore for the Northern Trust Client.• Excellent in strategic planning with comprehensive knowledge of management, organisation development, team building and project execution.• Involved in developing unique software products for the company.• Driven continuous improvements in quality of service deliverable and internal efficiency.• Provided solutions to complex business and operational problems.• Successfully blended human resources with technology to achieve optimum results in business operations. • Recruited more than 300 employees , out of which 90% of these employees are freshers and first to enter the software industry. Aspiring to give employment to 3000 employees directly or indirectly in another two years’ time.The Details :Immediately after my M. E, I started my entrepreneur journey . I started an automobile manufacturing firm for the automobile spare parts in the name of “Saraswathy Enterprises”. This firm was an OEM supplier to the tier one automobile companies like Ashok Leyland, Tafe, Lucas TVS. Established the company in niche manufacturing area of Broaching in the Chennai region.I spent 8 years of my career as a Boiler and Conveyor Maintenance Engineer in 60 MW boilers at Ennore Thermal Power Plant, as Assistant Engineer, from 1995 till 2003 before venturing into the contact centre domain in 2003.Thereafter, the next stop in the entrepreneurial journey has been Pointel Solutions India, a full-services stratd with the set up in 2013 with 4 Employee’s . Over time, it has pretty much converted into about 150+ employees in three different locations, in Tamilnadu i.e in Tidel Park, Arumbakkam and Nellai.I strongly believe in engaging the right resource at the right time and at the right place with the right attitude makes the difficult task look so much easier.I have Master of Engineering, from Anna University, College of Engineering , Guindy (1992). My Bachelor of Technology is from Anna University , Madras University of Technology , Chennai (1990)