Sarath Kumar ⚡ Email & Phone Number

Bangkok, Bangkok City, Thailand

- Spearheaded a payment gateway integration for booking refunds, utilizing C#, Scala, RabbitMQ, and micro-services architecture, reducing processing time from 7 days to real-time, and achieving $1M+ annual savings. - Optimized booking management systems by improving GraphQL queries and page load strategies, achieving a 7% improvement in load times and reducing agent handling time. - Automated the tax receipt request process, leveraging IMAP for email parsing, saving 2% of global handle time for support agents. - Implemented event-driven architecture using Apache Kafka to streamline pending case management, reducing global handle time by 2.5%. - Developed a reusable React SDK for payment refund forms, deployed as an internal NPM package with GitLab CI/CD pipelines for automated testing and publishing.

Chennai, Tamil Nadu, India

- Created and Managing 10+ Drupal 8 websites- Lead and managed the Developer Team for a major leasing company.-Designed dashboards and reporting systems for system analytics for users with customized charts and widgets & scheduled email reporting.-Took complete ownership of development and maintenance of core application functionality, designed & wrote new application modules.

Chennai Area, India

- Designed and developed a custom mail client, managing a monthly email volume of 1M+, using Node.js, Elasticsearch, React, IMAP, SendGrid, and PHP, optimizing search functionality and productivity. - Created a marketing platform integrated with the mail client, introducing automated email functionality, lead follow-ups, and conversion tracking, significantly enhancing sales performance and reducing manual effort. - Built scalable GST accounting software, integrated with the government portal, leveraging PHP, JavaScript, PostgreSQL, AWS, and a distributed architecture for efficient data management.

Chennai Area, India

- Developed a real-time user monitoring system, utilizing C#, Windows App, and MSSQL, enabling back-office productivity evaluation through performance insights. - Built a Windows Mobile (Mango OS) app for two-factor authentication, enhancing security and compliance. - Developed a Windows application for cash collectors in vending machines, leveraging Electron and C#.

Nagercoil, Tamil Nadu, India

- Working with Windows forms applications for Rubber factory core material management software- Created windows mobile application (Mango OS) for two factor authendication

B. Tech, Information Technology

B.Tech, Information Technology