Sarath K Email and Phone Number
With 2.5+ years of experience in the IT field as dedicated IT SupportSpecialist with a proven track record in providing 2nd/3rd line technicalsupport across diverse systems, servers, VPN and network security, including Operating system like windows, Mac, and Citrix-based desktops and applications.Highly skilled in logging, recording, and prioritizing incidents in line withSLAs to ensure efficient service delivery. Recognized for delivering exceptional customer service while maintaining a calm and professional demeanor during query resolution.Proficient in user administration, incident management, and providing seamless handover to technical specialists of the related team. Committed to adhering to health and safety protocols with a proactive approach to maintaining a safe workplace. Enthusiastic about leveraging a strong passion for technology and excellent communication skills to contribute effectively to support teams.
Comcast
View- Website:
- comcast.com
- Employees:
- 75807
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Engineer-2 (Engineering Operations)Comcast Mar 2024 - PresentChennai, Tamil Nadu, IndiaIncident Management Risk Management Security Control Protocols Access Control Strategies User Privilege Administration Network Architecture Data Governance Change ManagementProviding 2st and 3rd line technical support across diverse systems, servers, andnetworks, including Windows 10, Mac OS, mobile devices, and Citrix-based desktops and applications.Highly skilled in logging, recording, and prioritizing incidents in line withSLAs to ensure efficient service delivery. Recognized for deliveringexceptional customer service while maintaining a calm and professionaldemeanor during query resolution.Proficient in user administration, incident management, and providingseamless handover to technical specialists of the related team. Committed toadhering to health and safety protocols with a proactive approach tomaintaining a safe workplace. Enthusiastic about leveraging a strongpassion for technology and excellent communication skills to contributeeffectively to support teams.
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Engineer-1 (Engineering Operations)Comcast May 2022 - Mar 2024Chennai, Tamil Nadu, IndiaKnowledge on following technologies• Active Directory • Azure AD• Mobile Iron (MDM)• RDC, Bomgar• ServiceNow• Microsoft Intune• Microsoft Office Exchange and 365• Mac, Windows, Android and Apple operatingsystems.•Citrix Environment (supporting users with Citrix receiver and using citrix desktop director/XenApp)
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Fashion ModelFreelance Mar 2021 - Jun 2023Chennai, Tamil Nadu, IndiaRamp walk / Fashion Model / Ad commercials / Modelling
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TraineeUnique Fabrication Industries May 2021 - Mar 2022Chennai, Tamil Nadu, India
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Design EngineerRenault Nissan Automotive India Pvt Ltd. Mar 2021 - Apr 2021India
Sarath K Education Details
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S.A.Engineering CollegeMechanical Engineering
Frequently Asked Questions about Sarath K
What company does Sarath K work for?
Sarath K works for Comcast
What is Sarath K's role at the current company?
Sarath K's current role is Engineer - 2 at COMCAST - SKY Incident Management | Risk Management | Security Control Protocols | Access Control Strategies | User Privilege Administration | Network Architecture | IAM |.
What schools did Sarath K attend?
Sarath K attended S.a.engineering College.
Who are Sarath K's colleagues?
Sarath K's colleagues are Ernesto Sosa, Nicole Yue, Jacob Isbell, Deario Johnson, Jeremy Bell, David Richie, Sammy Garner.
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