Team Management - Manage a team of 16 members handling procurement tools Mastered IBM Procurement tools : WOI, CSA, BonD ,BDW ,APU.Ensure team meets SLA's and maintain highest accuracy and Quality.Handling EscalationsConducting Team meeting and One to one in regular interval to keep positive vibe within the teamGenerating reports and reviews it with Management.Training and developmentProcess improvement and projects:Core team member and project owner for procurement One place - North America.Project owner for Buzz online query global project.Core team member for online Chat capability projectCore team member for Procurement knowledge pool projectCore team member for Accounts Payable standardisation project.Project Owner for Procurement Services management tool - Training material standardisation globally.Accounts Payable Level 1 lead: Procurement Accounts payable (Vendor blocks, Blocked invoices, Credit memos, Discount payment terms, RTV's, resolving payment issue, Payment expedites.)Co ordinate and work with different accounts payable team and escalate issues to Relevant Accounts payable departments for Faster Resolution.Formed a core team for accounts payable level 1 activities and trained them to handle complex issuesSupplier relations: Invoice Management: End to end invoice management For IBM Canada suppliers. Analyse invoice issue and get resolution on large aged accounts in minimum TAT.Supplier/Vendor management :Enablement and groupingPaper exception approver - North AmericaContract Managment - Validation of Contracts for frequency of payment, Enablement of supplier and mode of invoicing, Renewals.Purchase order creation: SAP Version 7.5Validate PR's(quote),PO creation and PO monitoring(Audit) [SAP]Got exposure to sourcing activities like spend analysis, Source selection and Fair Value analysis.Got exposure to EMPTORIS sourcing tool.

Business development and Order managment.

Sales Operations.