Sara Tharp Email and Phone Number

-Coordinates logistics for department events including student led events, partnerships with Kelley faculty, and large-scale overnight field trips.-Communicates with corporate partners to ensure partner satisfaction during networking visits.-Leads recruitment campaigns through various mediums via Salesforce Marketing and CRM.-Manages department budgets over 8 accounts.-Analyzes departmental data to detect trends in student performance, retention and persistence, and overall staff effectiveness.

-Meticulously conducted proper cash management procedures through petty cash transactions, employee tip-outs, and daily deposits.-Created weekly efficient employee schedules to maximize productivity while limiting labor costs.-Mentored, led, and trained a team of FOH employees creating a comfortable and hard-working environment.-Extracted daily sales reports and labor summaries, examining revenue and cost comparisons.-Maintained communication with the central office and CEO to convey and receive appropriate information.-Submitted accurate bi-weekly payroll, reporting hourly wages earned as well as additional tips.-Interacted with customers while managing the floor ensuring customer satisfaction. -Communicated with customers about specials, promotions, and events through social media platforms.

-Interacted with customers and engaged in conversation to provide the best customer service possible, as well as assist in maintaining organization and order during restaurant-sponsored event-Resolved customer complaints, acting as a liaison between customers and the kitchen