Sarath Babu Panikkassery Email & Phone Number

Bolton, Ontario, Canada

• Coordination and supporting people and safety: Run exception reports in Manhattan and reconcile variations o Co-ordinate agendas and complete and distribute minutes for Manager meetings and Health and Safety meetings o.
• Coordination and supporting our process: o Creating and maintaining filing system o Administration of COUPA for ordering and closing invoices o Sort and distribute mail accordingly
• Coordination and supporting high performance: o Perform administrative duties associated with personnel management including: o Daily attendance and discipline reconciliation o Preparing H.R. Action and Employee forms.
• Demonstrating Strong Team Play Behaviours o Communication to many key-stakeholders to ensure concise, clear actions are taken in a timely manner to resolve any issues o Partner with Crew Leads, Team Leads, Managers and.

Brampton, Ontario, Canada

Abiding by health and safety standards to ensure a safe working environment Participation in cross training of some distribution functionsSafe operation of power equipmentFollowing assigned work schedule, and identifying/reporting variances to Crew LeadRemaining flexible and adaptable to Distribution-wide work demandsIdentifying and sharing continuous.

Port Hawkesbury, Nova Scotia, Canada

Cochin Area, India

Cochin Area, India

Cochin

Customer Care Manager for Kerala and Tamil Nadu

Doha

• Providing guidance to passengers inside the Terminal on numerous processes and operating procedures
• Acting as a first level responder to complaint calls in accordance with established protocols
• Attending and resolving passenger inquiries or complaints inside and outside the Terminal
• Providing translation services to the public and assisting in locating lost children/individuals
• Monitoring assigned process and reporting on observations
• Directing passengers during closures of facilities and controlling the flow into specific processing areas

Doha

• Ensures training manuals and materials are available to the trainees.
• Ensures all training and certification records are kept up-to-date.
• Resolves scheduling conflicts effectively with the appropriate parties.
• Coordinating Operational & Maintenance (O and M) training for QR staff from different Suppliers/Contractors for the Hamad International Airport.
• Providing executive support for the VP – ORAT office and general clerical duties
• Travel, hotel accommodation and visa processing assistance to temporary staffs and consultants

Cochin Area, India

• For AT&T Connect Tech
• 3rd level technical support for AT&T customers
• Management of team consisting of 30 associates
• Performance review for the associates
• Call-back management
• Assistance and training for the new joiners and low performers.

Bengaluru Area, India

• IT helpdesk Officer
• 3rd level technical support for 3,800 hypermarkets belongs to Sears Holding Corporation, USA.
• Management of users IT requests.
• Remote server management
• Call-back management

Cochin Area, India

• 1st - 3rd level technical support for Norton live customers
• Management of team consisting of 30 associates
• Performance review for the associates
• Preparing roster for the team on weekly basis
• Call-back management
• Assistance and training for the new joiners and low performers.