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Sarathi Sarker Email & Phone Number

IT Integration Developer at Australian Taxation Office
Location: Brisbane, Queensland, Australia 5 work roles 2 schools
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Current company
Australian Taxation Office
Role
IT Integration Developer
Location
Brisbane, Queensland, Australia
Company size
7484 employees

Who is Sarathi Sarker? Overview

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Sarathi Sarker is listed as IT Integration Developer at Australian Taxation Office, a with 7484 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Sarathi Sarker.

Sarathi Sarker previously worked as System Analyst at Australian Taxation Office and Service Desk Analyst at Nec Australia. Sarathi Sarker holds Bachelor Of Information Technology, Computer Software Development from Federation University Australia.

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Australian Taxation Office

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Profile bio

About Sarathi Sarker

As a IT Support Analyst, I have years of experience in IT related roles, My Areas of expertise include identifying and troubleshooting issues for customers, investigating problems, and resolving them. being flexible and adaptable as situations change.Skilled in BMC Remedy Ticketing System, Windows server 2016 & 2012 R2, Active Directory, Citrix,Microsoft O365 Admin Centre Management, Remote Desktop, Novell Zenworks & Imanager, Oracle Identity Management, VPN, Moblie application Management, Use Fish Bone methodology for issue investigation to determine the problem.Apart from Service desk skills, also have experience with Web development, Using HTML5, CSS, SCSS, JavaScript, JQuery, Bootstrap for front end development. PHP, mySQL, Apache server for Backend development.

Listed skills include Microsoft Office, Html, Sql, Javascript, and 12 others.

Current workplace

Sarathi Sarker's current company

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Australian Taxation Office
Australian Taxation Office
IT Integration Developer
canberra, act, australia
Website
ato.gov.au
Employees
7484
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5 roles

Sarathi Sarker work experience

A career timeline built from the work history available for this profile.

Service Desk Analyst

Nec Australia

Adelaide, South Australia, Australia

Provide a high level of Customer Service and technical support to customers in relation to all proactive and reactive incidentsLog all incidents and problems, apply the appropriate severity levels, do initial diagnostics, provide regular updates and escalate them to the relevant resolver groups to ensure that SLAs are not jeopardised.Coordinate with Field services and resolver groups to achieve successful closure of all incidents and problems.Provide remote support to customers and guidance to field staff in the resolution of ICT and application type faults e.g. server and storage operating systems, mobility applications.Investigation and resolution of reported system and application type faults using remote diagnostic tools and standard engineering analytical techniques.Proactively develop own knowledge articles and resolution technology to improve the resolution process and increase customer self service.Acting as an interface between the client and vendors and NEC internal teams to provide coordination of all relevant teams in aiding incident resolution.Use troubleshooting tools and techniques to diagnose and implement control actions as necessary to ensure availability including performance in terms of capacity, utilisation, and availability in accordance with relevant Service Level Agreements

May 2019 - Mar 2022

It Support Technician

Evans & Clarke National

Adelaide, Australia

Nov 2016 - May 2019

Web Developer

Ruvixtel (A Concern Of Amptel Pty Ltd)

Technical Proficiency:• Software & Hardware installation and configuration • Web Development Language - HTML5, CSS3, PHP, javaScript, jQuery.• Problem identification and detection in Windows, Mac• Design tools - Adobe Photoshop, Adobe Illustrator.• Version control - GitHub• Web Design tools - Dreamweaver, XAMPP, notepad++.• Outstanding knowledge of computers, Printers and network hardware

Jun 2013 - Jan 2017
Team & coworkers

Colleagues at Australian Taxation Office

Other employees you can reach at ato.gov.au. View company contacts for 7484 employees →

JG Julia Grech Julia Grech Colleague at Australian Taxation OfficeAustralia View → MS Matthew Simpson Matthew Simpson Colleague at Australian Taxation OfficeCanberra, Australian Capital Territory, Australia View → AH Alex Hawke Alex Hawke Colleague at Australian Taxation OfficeGreater Adelaide Area, Australia View → BA Benn Anthony Benn Anthony Colleague at Australian Taxation OfficeGreater Sydney Area, Australia View → KB Ken Brown Ken Brown Colleague at Australian Taxation OfficeGreater Sydney Area, Australia View → KN Kaley Nicholson Kaley Nicholson Colleague at Australian Taxation OfficeGreater Melbourne Area, Australia View → NA Nayab Ahmad Nayab Ahmad Colleague at Australian Taxation OfficeGreater Sydney Area, Australia View → SC Salvatore Condello Salvatore Condello Colleague at Australian Taxation OfficeAdelaide, South Australia, Australia View → BJ Brett Jeppesen Brett Jeppesen Colleague at Australian Taxation OfficeGreater Brisbane Area, Australia View → ML Michael Leilua Michael Leilua Colleague at Australian Taxation OfficeAustralia View →
2 education records

Sarathi Sarker education

Bachelor Of Information Technology, Computer Software Development

Federation University Australia

Graduated with Bachelor in Information Technology (Software Development).

Certificate Iii In Networking And Digital Multimedia, Computer Systems Networking And Telecommunications, Pass Achieved-Non-Graded

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FAQ

Frequently asked questions about Sarathi Sarker

Quick answers generated from the profile data available on this page.

What company does Sarathi Sarker work for?

Sarathi Sarker works for Australian Taxation Office.

What is Sarathi Sarker's role at Australian Taxation Office?

Sarathi Sarker is listed as IT Integration Developer at Australian Taxation Office.

Where is Sarathi Sarker based?

Sarathi Sarker is based in Brisbane, Queensland, Australia while working with Australian Taxation Office.

What companies has Sarathi Sarker worked for?

Sarathi Sarker has worked for Australian Taxation Office, Nec Australia, Evans & Clarke National, and Ruvixtel (A Concern Of Amptel Pty Ltd).

Who are Sarathi Sarker's colleagues at Australian Taxation Office?

Sarathi Sarker's colleagues at Australian Taxation Office include Julia Grech, Matthew Simpson, Alex Hawke, Benn Anthony, and Ken Brown.

How can I contact Sarathi Sarker?

You can use AeroLeads to view verified contact signals for Sarathi Sarker at Australian Taxation Office, including work email, phone, and LinkedIn data when available.

What schools did Sarathi Sarker attend?

Sarathi Sarker holds Bachelor Of Information Technology, Computer Software Development from Federation University Australia.

What skills is Sarathi Sarker known for?

Sarathi Sarker is listed with skills including Microsoft Office, Html, Sql, Javascript, Java, Cascading Style Sheets, Ios Development, and Swift.

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