Sarathkumar D Email & Phone Number

As an experienced Application Support Engineer with a strong background in incident management, I specialize in ensuring seamless operations and optimal performance of critical applications. With a deep understanding of SLA (Service Level Agreements) and SLO (Service Level Objectives), I focus on maintaining service quality while adhering to agreed-upon performance standards.My expertise extends to monitoring and troubleshooting application issues, efficiently managing incident response to minimize downtime and ensure business continuity. I’m skilled at working with cross-functional teams to resolve complex technical issues while aligning operations with KPIs (Key Performance Indicators) to continuously drive improvement and meet business objectives.I leverage my strong background in Linux, networking and cloud infrastructure to support applications across diverse platforms. With a hands-on approach to problem-solving, I am committed to providing top-tier service and maintaining system reliability in fast-paced environments.