Sarathkumar S Email & Phone Number

Doha, Qa

Doha, Qatar

Doha, Qatar

Major Roles and Responsibilities:Import an average of 80 Tons by Air Freight monthly and Onboarded outbound Neom Project-related shipmentsStrategically position profitable solutions with new customers with a focus on domestic and international freight products and services Generate new sales revenue independently and for a designated geographic regionDevelop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partnersCreate and drive a sales plan strategy that successfully meets monthly sales goals and initiativesUtilize internal tools to negotiate market freight rates for customersExude the highest level of customer service to both internal and external business partners and set the expectationsAccount Management to retain and grow the current client baseMaintain a working knowledge of the Company's specialty services, internal resources, competitive strategies, and customer requirements Expand and cultivate the Company’s carrier and agent network while developing new partner relationshipsPromote, monitor, and engage employees to exceed metrics and organizational goalsCoordinate and strengthen efforts and communication with Sales and Logistics Account Executives allowing for maximum visibility of the international service portfolio.

Doha, Qatar

Major Roles and Responsibilities: FIFA Project HandledResponsible for securing new customers, and maintaining and developing existing accountsMet and exceeded the target set in terms of contributing and generating revenue for the departmentConducted and reported a minimum number of sales leads set by the management, transformed a minimum of those into a revenue- generating business, and Developed existing business by deep sellingFixed up and managed appointments for Field Sales Executives and Met the sales target on a Quarterly basisMaintained records of customer details/sales visits, and DSR for Key customersFramed quotes for new and deep-sell customers and maintained quotation trackerIdentified potential customers and registered opportunities relentlessly pursue the realization of such opportunities leading to revenue Regularly visited existing accounts validating our service levels and developing new revenue streamsNegotiated with the accounts as per price guidelines given, looking to maximize profitsFollowed up on customer communications in a timely and professional mannerSupported Customer Service and worked closely with Operations and Documentation on the execution of customer service contracts Promoted the services and products of all entities, and coordinated sales efforts with other department salesAssimilated market information and took part in the overall business development through weekly/monthly sales meetings

Dubai, United Arab Emirates

Major Roles and Responsibilities: LCL Volume 1200 CBM Per monthProvided troubleshooting assistance for customer orders, account statuses, and relevant problems Provided data and guides to help the sales team, and Developed and monitored performance indicators Provided back-end support for field sales executives.Responsible for shipment follow-up for key customers from the Shipper door to the Consignee door Developed existing business by deep selling and Maintained DSR for Key customersProvided documentation support for the operations team

Chennai Area, India

Major Roles and Responsibilities: Key Client - Hindustan Unilever / Daimler IndiaResponsible for handling important client accounts and daily operations for the logistics operationNegotiated prices, contracts, and selected the cost-effective method, and quality service providers, managing the vendorsCoordinated with the suppliers, clients, carriers, agents, networks, Sales, and Project Team to ensure efficient and effective operations Resolved customer escalation, complaints, and claims and take prompt measuresDeveloped and sustained solid relationships with key clients that bring in the most income for the companyEnsured best-in-class service to our customers through strong customer service organization and a mature customer collaboration process Ensured efficient scheduling and routing to and from plants and their customers to achieve the lowest total cost and on-time-in-full delivery Scheduled production to meet customer requirements and ensure effective delivery of services to internal and external customers with the lowest cost fulfillment

Chennai Area, India

Major Roles and Responsibilities: Key Customer - Ford and BMW ClearanceResponsible for Air Import Clearance Customer service for key customers like Ford India, BMW India, etc. Managed end-to-end support for the clearance process, from shipment arrival to delivery to customer's door Handled the Online filing of SEZ shipmentsMonitored post-shipment activities that include Invoicing, POD, and documents forwarding to customers Involved in cost booking for clearance activities that include, invoicing for vendors, etc