 Managing relationships of the customer base of the branch. Building & maintaining a close rapport with the customers & being vigilant of the portfolio movement. Vigilant of the portfolio movement. Cross-selling Personal Loans, Credit Cards, Bank Assurance and, Banking Products and trade transactions. Handling and maintaining relationship with Priority clients Cross-selling Personal Loans, Credit Cards, Bank Assurance and Banking Products and trade transactions. Cash Counter Teller operations. Cash counter authorization Operations. Account opening and all types of customer request processing. Supporting Branch operations, Credit and factoring operations when required.

(Nations Trust Bank PLC is a public limited company, Nations trust bank is one of the listed ban in Sri Lanka with 95 branches ,138 ATMs and 53 leasing centers as well as an automated channel an is the issuer and sole acquire for American Express Credit card in Sri Lanka) Develop and expand existing relationships by identifying cross-selling and new business opportunities for full global suite of investment strategies. Account needs, while upselling& cross selling on additional service offerings by identifying personal needs. Identify &elaborate service according to customer category by providing priority service Analyzing and identifying non value added processes and redesign the processes. Cost controlling, time management

(Taj Samudra Hotel is a one of the main five star Luxury Businesscity Hotel in Sri Lanka, which belongs to Taj Group of Hotels Pvt Ltd in India. It has more 175 Hotels around the world and Taj Samudra hotel one of the Best 5 star Luxury Business Hotel in Colombo) Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment Always provided well establish and reputed customer service by adhering check-in checkouts  Provide information in and around the world & the country related. Provide administrative support to senior leaders, including email correspondence and