Sarath Suresh Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Heading the Instock team for Hardlines category( Kitchen, Major Appliances, Home, Sports, Furniture, Toys and Tools) across UAE and Saudi Arabia

Bengaluru, Karnataka, India

In stock manager for Home category-2nd biggest category in Hardlineso Crafted strategy for driving operational excellence and Supply chain optimization for all key vendorso Created annual in-stock strategic and operational plans for the business and shared reports/updates with Senior Management on a regular basis.o Led multiple projects with internal technical teams/program management functions to drive multi-system process changes leading to better customer experience and vendor experience

Bengaluru Area, India

Instock management for Home, Automotive, BISS and Lawn and Garden categoryo Established strong vendor relationships with 100+ vendors ranging from Global and local Tier1 Vendors, Indian Brand houses and Private/White Labels across multiple categorieso Drove self-sustainable improvements in key customer facing metrics like Availability and Speed across multiple categorieso Negotiated operational changes with vendors in partnership with Vendor Managers to drive supply chain improvementso Crafted an operational strategy for driving operational excellence and Supply chain optimization for all key vendorso Designed and created a data dashboard for all Instock Managers in Hardlines to proactively track key customer facing metrics

Mumbai Area, India

Core member of the team that formulated the integrated 3-year strategy roadmap for small commercial vehicles to enable Mahindra be the 2nd largest OEM in India by 2019o Conducted proactive environment scanning and competitive intelligence to identify the key strategic bets adopted by the other OEM’s in the small commercial vehicle business o Undertook extensive consumer research and trend analysis to identify emerging consumer needs and aspirations their executiono Devised strategic initiatives for developing an emotional connect with the small commercial vehicle customerSpearheaded cross functional consulting for functions to conceptualise and implement critical strategic projects o Identified the need gaps in the existing adventure offerings and formulated disruptive strategies to democratize adventure through redefining Mahindra’s vehicle off-roading experienceo Discovered the gaps in the consumer purchase journey, formulated various action plans to achieve a 1% reduction in lost sales in the personal vehicle segmento Benchmarked best in class Market Intelligence and Competitive intelligence practices and devised an end to end strategy to develop a Market Intelligence System for M&M Automotive businessCore member of the team for driving Innovation in the customer experience to enable a future ready organization o Experience ecosystem - Creating differentiated and enriching experience throughout the entire consumer journey (Pre-purchase, Purchase & Ownership) to make Mahindra a preferred brand among millennial and Gen ZConceptualizing alternate business models and explore future growth avenueso Loop - A Car pooling platform for Mahindra customers which will enable Mahindra to be the first Indian auto OEM to enter the emerging mobility businesso Platforms - Identifying potential platform play options for starting digital transformation at Mahindra

Mumbai Area, India

• Head, Operations Placement Committee ’16 : Elected to lead, plan & conduct autumns & final placement process for the 2016 batch • Event Coordinator for Operace, in collaboration with Marico, during Ojas 7.0, management fest of SPJIMR, with participation from 237 teams• Campus Finalist, Tata Business Leadership Awards-2015, devised a strategy for Tata Global Beverages to enter into e-commerce• National Winner-Opstruct, an operations case study on workforce scheduling among 263 teams at Confluence 2014, IIM-Ahmedabad• Silver medal in Basketball at SPRINT’15, annual sports fest of SPJIMR with a participation from over 15 B-Schools across India.

Develop a Market Intelligence framework for the Small Commercial Vehicle Segment at M&Mo Benchmarked 6 industries and studied extensively on capture and analysis of market intelligence datao Designed a framework for M&M to systemise Market Intelligence and Competitive Intelligence as an integral part of Sales Strategyo Devised an end to end strategy for implementing the developed framework in the Small Commercial Vehicle segment

Mumbai, India

• Executed the analysis of customer waiting period, market demand, commitment adherence at various nodes in the supply chain, achieveing a reduction of 20% in the final customer delivery lead time and attained customer satisfaction levels of over 95% • Designed and implemented the e-DCM control window, a dashboard analysing the performance of each node in the supply chain • Designed the Customer Promise Date tracker enabling measurement of customer adherence performance in the delivery channel• Improved the customer commitment adherence of Scorpio, Xylo and Verito to 95% as a core team member of Project Symphony.• Liaised with the cross functional team involving various stakeholders to ensure the timely launch of vehicles under e-DCM• Spearheaded the implementation of Dynamic buffer management(DBM) for all the Automotive plants and the Spares division• Conceived the DBM control window, resulting in reduction of inventory levels for 80% of the parts to meet the decided target levels• Triggered the automation of all existing Business Warehousing(BW) reports resulting in faster decision making processes

Pgdm, Operations

B-Tech, Mechanical Engineering

12Th Standard