Sara Vallys Email & Phone Number

Copenhagen, Capital Region, Denmark

Copenhagen Area, Denmark

I worked on creating a more customer focused organization, by educating our internal ressources in thinking and working user-centric. In addition, I worked in an agile squad, on projects across the organisation, doing user research, customer journey maps/service blueprints, design sprints, user testing, wireframes and create concepts based on insights. Among other things I was part of creating a new online car damage claim. I worked co-creative as I find it important to involve clients, customers and stakeholders throughout the process.

Copenhagen Area, Denmark

Co-responsible for starting up the CX department, from a small team of two, to five full-time employees. Focus on creating strong customer experiences for our clients customers. This entails customer journeys, conceptdevelopment, workshops and user research. Also creating the overall CX strategy and designing consistent and continuous customer experiences across touchpoints, frontstage and backstage.

Copenhagen Area, Denmark

With a main focus on ease of use I was responsible for creating easy and simple UX through user research, user stories, business requirements, wireframes, testing and follow-up, ensuring that the user experience constantly met the needs of the users

Copenhagen Area, Denmark

As a Teaching Assistant, I have been responsible for guiding master students in their meeting with Service Design. I have been responsible for theoretical and practical inputs and offered individual and group feedback on their exam projects, with the aim of creating powerful services.

Copenhagen Area, Denmark

Preparation, clarification and design of promotional materials for print, online, mobile, and innovative advertising solutions. I have worked with mediakits, sales letters, newsletters, appendix listings and presentations. Furthermore I was responsible for the setup of our external newsletters and various graphic ad hoc tasks, such as image selection and processing, layout, web banners and print ads. As well as coordination with our graphic department and external partners.

Copenhagen Area, Denmark

I created a new visual identity for Diætpiloten, which included: Development of logo, logotype, favicon, businesscards, customer presentations, as well as color and font selection.

Copenhagen Area, Denmark

I worked on the layout of 'Vores Børn' magazines and development of web banners and print ads on a freelance basis.

Copenhagen Area, Denmark

Layout of 'Vores Børn' magazines and development of web banners and print ads.

London, United Kingdom

Co-responsibility for Estée Lauders specialty brands, Jo Malone, La Mer, Origins and Bobbi Brown, in terms of both creative, analytical and organizational tasks. These tasks consisted of creating visuals and newsletters, and organizing new product launches as well as events and focus groups. Furthermore I was responsible for the analysis of sales numbers and new product launches.

Copenhagen Area, Denmark

I was responsible for sales and customer service.

Copenhagen Area, Denmark

I was responsible for sales and customer service.

Copenhagen Area, Denmark

Responsible for the InWear department, concerning product ordering, sales, visual merchandising, and making sure that the store looked neat and presentable.

Copenhagen Area, Denmark

Copenhagen Area, Denmark

Diploma, Facilitator

Course, Designing Interactive Spaces

Master'S Degree, Digital Design And Communication, 10,2

Activities and Societies: Summer Course at Parsons in New York: Strategic Design and Management.In MSc, Digital design and Communication I.

Master'S Degree, Strategic Design And Management, A

Activities and Societies: In the summer of 2014 I completed an intensive four week course in strategic design and management on Parsons.

Bachelor'S Degree, Brand Design, 12

Designtechnologist, 12

International Hhx