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Saravana Kumar Karthikeyan Email & Phone Number

Digital AI & Automation Strategy | AI Led Managed Services | Healthcare & Life Sciences | Global Delivery & Operations at Virtusa
Location: Morrisville, North Carolina, United States 16 work roles 5 schools
1 work email found @virtusa.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Digital AI & Automation Strategy | AI Led Managed Services | Healthcare & Life Sciences | Global Delivery & Operations
Location
Morrisville, North Carolina, United States
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Saravana Kumar Karthikeyan is listed as Digital AI & Automation Strategy | AI Led Managed Services | Healthcare & Life Sciences | Global Delivery & Operations at Virtusa, a with 17326 employees, based in Morrisville, North Carolina, United States. AeroLeads shows a work email signal at virtusa.com and a matched LinkedIn profile for Saravana Kumar Karthikeyan.

Saravana Kumar Karthikeyan previously worked as Vice President - Strategic Initiatives at Virtusa and Vice President - AIMS Delivery Head at Virtusa. Saravana Kumar Karthikeyan holds Pgp-Aiml, Artificial Intelligence from The University Of Texas At Austin.

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Profile bio

About Saravana Kumar Karthikeyan

Senior Leader with 27 years of experience in Global Delivery Management of large multi-service accounts as Delivery Unit Head(Healthcare & Life Sciences), Engagement Director, Operations Head, Chennai Site Lead and other roles. Expert in creating value through AI solutions, Integrated Service Delivery, P&L Management, People & Client Relationship Management and Account Management. Positioning clients ahead of competition through strategic initiatives and delivering value through continuous improvement. Executing and implementing organization initiatives, with sharp focus towards operations excellence in improving top-line and bottom-line, positioning company as leader in service industry. Driving Digital Strategy and implementing GenAI and other AI solutions.+ Over 10 years in US managing large global accounts and working directly with client leadership and CxOs+ Over 12 years managing large Healthcare & Life Sciences accounts of size $100 mn and 1100 FTEs globally+ Experience in implementing AI solutions in Healthcare and improving business processes leading to increased Customer Satisfaction across Members and Providers + Managing Integrated Service Delivery model across Applications, Infrastracture, BPO and drive synergies resulting in improved service SLAs + Managed multiple projects in RPA, AI/ML and Data AnalyticsOther Specialties: Transition Management (Zero risk framework), Operations Management, Domain knowledge in Healthcare, LifeSciences, Automotive, Manufacturing. PMP Certified, ITIL v3 Certified, SMAC Certified, Data Management in Clinical Research Certified, AI in Healthcare Certified.

Listed skills include Service Delivery, Transition Management, Software Project Management, Global Delivery, and 30 others.

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Virtusa
Virtusa
Digital AI & Automation Strategy | AI Led Managed Services | Healthcare & Life Sciences | Global Delivery & Operations
Morrisville, NC, US
Website
Employees
17326
AeroLeads page
16 roles

Saravana Kumar Karthikeyan work experience

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Role listed

Morrisville, Nc, Us

Vice President - Strategic Initiatives

Current

Southborough, Ma, Us

Drive strategic initiatives for Digital Health & Service Platform - Omni Channel, Grievances & Appeals, and Contact Center Platform for Member & Providers across 36 markets for Elevance Health Commercial and Government Business Units (Medicare & Medicaid)1. Year-on-year portfolio strategy and roadmap (including digital).2. Program Manage AI & Automation task force team, by consolidating and qualifying use case, selecting the right AI tools (Google Vertex AI, AWS Lex/Textract, Pega AI, Open AI, GitHub Copilot etc).3. Provide strategic guidance to Pega CoE.4. Assist in driving strategic initiatives for Grievances & Appeals.5. Establish CxO and leadership reporting framework by reporting status in-line with GCIO goals and strategic plans across Digital AI, Cloud Modernization, Platform/App Consolidation & Rationalization and other Run the business initiatives.

May 2022 - Present

Vice President - Aims Delivery Head

Southborough, Ma, Us

In today's increasing complexity of IT environments due to high volume and complexity of data, wide range of digital technology and automation tools, multi cloud / hybrid clouds, increasing microservices and multi-vendor environment, the need for Artificial Intelligence led Managed Services using AIOps is inevitable. - Lead AI led managed services engagements at Virtusa for multiple segments/SBU, that would enable clients to reduce operational cost, manage complex platforms and integration using hyperautomation and AIOps- Perform best-in-class assessment and come up with 30-60-90 day improvement & automation plan- Based on client's problem statement / use case, identify the right partner (Splunk, ClourdFabrix, IPSoft, Bayestree) or provide solutions using ML (Python) and automation tools- Implement hyperautomation using UiPath, OpenSpan, BluePrism, Automation Anywhere- Create an efficient AI agent/RPA/model using right algorithms, to increase productivity, stability and business efficiency- Provide MLOps support to enhance and maintain the AI agent/RPA/model- Implement AIOps in DevOps for automated change risk analysis and reducing unplanned downtime

Jul 2020 - May 2022

Vice President - Healthcare Segment Delivery Head

Southborough, Ma, Us

- Global Delivery Head for Healthcare vertical (17 Healthcare clients)- Manage team size of 1100+ resources & $100+mn revenue per year - Deliver projects in Medicare, Medicaid, Individual & Family and Providers involving key systems/workflows like Pega PLM (Provider Prospecting, Contracting, Onboarding, Credentialing, Configuring), Claims Management, F&A, G&A- Cognitive Solutions like RPA, AI/ML, Data Management, Predictive Analytics- Manage RFPs and Solution delivery- Create delivery CoEs around PLM & RPA- Define program strategy, budgeting, staffing and successful execution- Manage vertical and horizontal support/delivery teams- Meet targets on revenue and margin; drive margin improvement plan - Manage recruitment, skill profiling and performance management - Client stakeholder management - Lead strategic initiatives, innovation and transformation

Nov 2018 - Jun 2020

Vice President

Florham Park, New Jersey , Us

Head of Delivery for Pharma / Life Sciences Vertical. Managing delivery of key projects providing business value in the area of Customer master alignment, Enhancing KOL effectiveness and speaker program support, CRM - Veeva platform support for product promotion, patient experience, physician targeting, MDM - commercial data onboarding, validation and stewardship. Providing cognitive solutions to reputed global pharma companies in the area of Predictive Data Analytics, RPA, AI/ML, Cloud and Big Data.

Jun 2017 - Sep 2018

Director - Life Sciences

Teaneck, New Jersey, Us

Global Program Director for the first Multi Service Integrated Delivery (MSI) in Life Sciences space for Cognizant across Infrastructure, Applications and Cross Functional services of size $110 mn. Responsible for Run Better (continuous improvement, value additions and productivity gains), Run Different (Transformation Projects), Client Relationship and Leadership Governance. Delivery Areas include,1. Infrastructure (Data Center, Network, Security, End User Computing, DBAs)2. Applications (Lab Informatics, ERP, EBA, HRIS, Finance, Integration, QMS, CRM & SFA)3. Cross Functional (Processes, Tools, Reporting, Quality & Compliance and Testing)Key Responsibilities include,1. Program Leadership for Life Sciences accounts across, Application Support and Development, Infrastructure and Business Process Services, managing multiple service lines 2. Managed support and projects in Life Sciences business functions like R&D, Commercial (Sales & Marketing), Corporate (HR & Finance), Manufacturing units3. Define program initiation, planning, strategy, budgeting, staffing and successful execution4. Define and manage program governance, identify key stakeholders, set up communication plan and escalation process, perform reviews and program tracking 5. Manage vertical and horizontal support/delivery teams6. Manage recruitment, skill profiling and performance management 7. Client stakeholder management, business aligned SLAs / KPIs and other metrics management8. Lead strategic initiatives, innovation and transformation9. Manage Budgeting / P&L / Top-line & Bottom-line / MarginsOperations Lead for Life Sciences $1.4bn vertical reporting into LS COO, driving margin improvement plan across vertical and horizontal teams, workforce mix & pyramid goals, Streamline Demand-Supply reducing potential revenue loss, Budget planning (vertical & horizontal interlock), SG&A planning and management, Seat Utilization management, Bid vs Did, Business Continuity Management.

Jun 2014 - May 2017

Vice President

Dublin 2, Ie

As part of Accenture Leadership Team, was playing the key role of Chennai Site Lead managing delivery of Clinical Data Management (CDM) and Pharmacovigilance (PV) services. Responsible for P&L, managing team size of 500 FTEs and $30mn, consisting of Physicians, CRF Design Engineers, Medical Coders, SAS Programmers, Database administrators and Regulatory Compliance experts. Clientele include, Pfizer, Novartis, BMS, Abbott and Eisai.

Oct 2013 - May 2014

Delivery Partner & Associate Director - Life Sciences

Teaneck, New Jersey, Us

Delivery Partner for a leading pharmaceutical company. Directly responsible for P&L of $54mn and 680+ FTE delivery team cutting across horizontals and all horizons of business (AM, AD, BPO, Infra, Social, Mobility, Analytics & Cloud)

Jan 2012 - Sep 2013

Delivery Unit Head

Noida, Uttar Pradesh, In

Jul 2010 - Dec 2011

Engagement Manager

Noida, Uttar Pradesh, In

Sep 2006 - Jun 2008

Senior Programmer Analyst

Cgi

Montreal, Quebec, Ca

Sep 1997 - Dec 2002

Junior Executive

Chennai, Tamil Nadu, In

Dec 1996 - Mar 1997
Team & coworkers

Colleagues at Virtusa

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5 education records

Saravana Kumar Karthikeyan education

Pgp-Aiml, Artificial Intelligence

The University Of Texas At Austin

Egmp, Business Administration And Management, General

Indian Institute Of Management Bangalore

Master Of Science - Ms, Information Technology

Birla Institute Of Technology And Science, Pilani

Bachelor Of Engineering - Be, Mechanical

Siddaganga Institute Of Technology

Higher Secondary, Computer Science

Boston Matriculation Higher Secondary School
FAQ

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Quick answers generated from the profile data available on this page.

What company does Saravana Kumar Karthikeyan work for?

Saravana Kumar Karthikeyan works for Virtusa.

What is Saravana Kumar Karthikeyan's role at Virtusa?

Saravana Kumar Karthikeyan is listed as Digital AI & Automation Strategy | AI Led Managed Services | Healthcare & Life Sciences | Global Delivery & Operations at Virtusa.

What is Saravana Kumar Karthikeyan's email address?

AeroLeads has found 1 work email signal at @virtusa.com for Saravana Kumar Karthikeyan at Virtusa.

Where is Saravana Kumar Karthikeyan based?

Saravana Kumar Karthikeyan is based in Morrisville, North Carolina, United States while working with Virtusa.

What companies has Saravana Kumar Karthikeyan worked for?

Saravana Kumar Karthikeyan has worked for Virtusa, Incedo Inc., Cognizant Technology Solutions, Accenture, and Hcl Technologies.

Who are Saravana Kumar Karthikeyan's colleagues at Virtusa?

Saravana Kumar Karthikeyan's colleagues at Virtusa include Sudat Jayawickrema, Nipun Adhikari, Kshitij Nargund, Vijay Kumar Palla, and Rajeswari Badiginchala.

How can I contact Saravana Kumar Karthikeyan?

You can use AeroLeads to view verified contact signals for Saravana Kumar Karthikeyan at Virtusa, including work email, phone, and LinkedIn data when available.

What schools did Saravana Kumar Karthikeyan attend?

Saravana Kumar Karthikeyan holds Pgp-Aiml, Artificial Intelligence from The University Of Texas At Austin.

What skills is Saravana Kumar Karthikeyan known for?

Saravana Kumar Karthikeyan is listed with skills including Service Delivery, Transition Management, Software Project Management, Global Delivery, Pmp, Crm, Itil, and Account Management.

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