Managed multiple teams in global transformation program for the automation of transaction monitoring of insurance policy payments and settlement transactions and alert generation for enhancing the AML process for insurance transactions. Designed the new target operational model for multiple regional entities in LATAM, EU and APAC.Establishing BAU process in adherence with the new operational resilience model established by the PRA (UK regulator) for multiple regional entities.

Managed a team of 9 members in implementing and automating new business processes for Consumer Disclosures, Dispute - Investigation, Consumer Score w.r.to FCRA Compliance using Enterprise Business Process Management Suite in SAFe Agile Methodology.Automated the Consumer disclosure report generated which saved business approximately $30,000 on postal charges.Lead the process designing of the automation of Dispute process with respect to Financial Institution response handling.

Worked as a Business Analyst in 40 to 4 process improvement team, and implemented enterprise application for the quotation, detail level design, and automated the finance recharge process and infra acquisition workflow using “Lean Six Sigma methodology” for infra solution and managementDesigned the functional specification documents, in accordance with the requirements provided by the senior management team.Designed and consolidated the project plan documents and project timelines to track the project progress.Spear headed the stakeholder meeting with external user team for requirement gathering and managing the user expectations.Lead the implementation of the quote tool, finance report and provisioning request in the APEX tool.

Business Analyst – CLI MigrationWorked as business analyst in the CLI migration process in private banking sector, to migrate the CLI trading accounts from the legacy systems to AVALOQ system to improve business processAnalysed the Functional Specification documents, to ensure all the business case scenarios are covered in the document.Mediated business meetings with various stakeholder teams which are impacted by the migration to get their buy-in for the migration.Designed and consolidated the project plan documents and project timelines to tract the project progress.Assisted Relation Managers from various business segment in business validations such as user static data including the Finance Need analysis information, FATCA status and certificate verification, and multi-currency account creation.Business Analyst – FUNDS MigrationValidated the function specification and test case documents for completeness of the business case scenarios in the document for migration position holding of private banking customer from legacy to AVALOQ system.Extensively involved in the user acceptance phase to evaluate all the business case are working properly in accordance with the requirement provided such as FATCA status and certificate verification, multi-currency funds and position verifications.Assisted Relation Managers from various business segment in business validations.

Worked as a associate in insurance domain, responsible for analysing and developing business solutions to provide centralized payment system to CSAA insurance which are used by various payment source system for credit card, EFT, cash and check payments.And design of web system for the back office users for editing the transactions such performing functions such as return, reverse, refund and transfer. Got In-Credible award for providing excellent services.Associate Projects - Payments Central (Jan 2014 – Dec 2014)•Worked as a Analyst and senior web application developer in payment central gateway application in insurance domain, which reduced the maintenance effort of different payment source system. Analysed the requirements, estimated and lead the development of complex modules, which is used by back office users for refunding, cancelling and modifying the payment transaction and completed the project on time.Investigated the data storage issue created by the unused payment tokens in the vault storage, redesigned the payment, enrolment and wallet systems transaction storage logic which would enable the system to identify the unused tokens.Negotiated the timelines with the onsite crew in order to obtain sufficient time for completion of the development with adherence to the quality process and it resulted in minimum number of defects.Associate Projects - Settlement Systems (Mar 2013 – Dec 2013)Spear headed the analysis design and development of automation system of Clearing House File which sends the cash and cheque settlements fee, which reduced the manual effort time.Mentored two young developers to complete the assigned module on time and monitored their progress by giving sample technical case study and their completion. And mentoring resulted in improvement of delivered product.

Worked as a Analyst and senior developer for client GE aviation and GE transportation domain responsible for client interaction for requirement gathering, time line negotiation, framework set up, team lead, work delegation to team members.Senior Software Engineer (Jun 2010 - Mar 2013)Lead a team of 5 members in successful implementation of legal contract web application which simplified the contract process with external vendors for GE aviation.Managed Client meetings for brief understanding of the requirement and guided the team in understanding the requirements.Successfully negotiated the Time lines of the project and interacted with the Architects hence overcoming the challenges faced during design of the application.Delegated the work to team members with respect to their experience and interest. And guided them during difficult circumstances for successfully implementing the project.Spear headed the interaction with three Chinese resources to make them understand the requirements and guided them for implementing web application, and it provided centralized system to aviation users to check the different tools available in their respective regionsRestructured the web application used for Material forecasting from old legacy systems to new portal system which reduced 240 hours of maintenance effort.Software Engineer (Jun 2009 - Jun 2010)Engineered external RX (expert and alert) system in transportation domain (railways) which tracks the history of problems and solutions, it reduced solution life cycle for the problems.Developed direct factoring module for the GE commercial finance, which tracks the number of invoice purchased from the customers.