Saravanan Devan Email & Phone Number

Dallas, Texas, United States

United States

Dallas/Fort Worth Area

Lewisville, Texas

End to end delivery of software product management which includes creation of the product vision, business case,user stories,prioritizing and grooming the back log items,release planning, creating PO requisition, approving invoices and leading the delivery of the product.

Rochester, New York Area

• Extensive Domain knowledge in North American Supply Chain. Management of sustaining base for North American Supply Chain applications, which includes applications, like Order Management, Inventory, WMS and Manufacturing.
• Keep the Xerox Business organization satisfied with the XIM services through managing projects, fix any reliability issues, track service metrics, manage budgets and lead the professionals responsible for services.
• Improve the development of support staff with cross-training, which increased productivity and reduced staffing budget by 20%
• Experience in the automation of manual business process through digital solution in a multi platform environment there by optimizing the business process
• Analyze metrics for service requests and incidents to identify problem trends and adjusted training/support of technical staff accordingly, meeting 100% of service level agreement (SLA) compliance
• Experience in providing a cause and effect/gap analysis using fishbone diagram

Rochester, New York Area

Project Management Functions + Conduct on-going project and resource planning. Coordinate with other areas of company in managing internal systems audits and controls, planning resources and funding for disaster recovery, Sarbanes Oxley compliance and Lean Six Sigma initiatives. Make recommendations for process improvement