As the Department Head of IT Program / Project Management in CHII, I oversee the strategic direction and execution of all projects within the organization under IT PMO - OUS. I lead a team of project managers to ensure the successful delivery of projects on time, within scope, and within budget.• Lead and mentor a team of project managers to achieve project goals.• Develop and implement project management strategies aligned with company objectives.• Oversee project planning… Show more As the Department Head of IT Program / Project Management in CHII, I oversee the strategic direction and execution of all projects within the organization under IT PMO - OUS. I lead a team of project managers to ensure the successful delivery of projects on time, within scope, and within budget.• Lead and mentor a team of project managers to achieve project goals.• Develop and implement project management strategies aligned with company objectives.• Oversee project planning, execution, and completion, ensuring adherence to timelines and budgets.• Coordinate with stakeholders to align project goals with business objectives.• Implement best practices and continuous improvement processes for project management.• Manage resources effectively and resolve any project-related issues. Show less

• Developed and maintained relationships with customers and suppliers through account development.• Maintained professional, organized, and safe environment for employees and patrons.• Cross-trained existing employees to maximize team agility and performance.• Onboarded new employees with training and new hire documentation.• Lead and Manage Global Governance, Risk and Compliance (SOC2 Type2 and HIPAA Compliance)• Develop and maintain robust information security controls to… Show more • Developed and maintained relationships with customers and suppliers through account development.• Maintained professional, organized, and safe environment for employees and patrons.• Cross-trained existing employees to maximize team agility and performance.• Onboarded new employees with training and new hire documentation.• Lead and Manage Global Governance, Risk and Compliance (SOC2 Type2 and HIPAA Compliance)• Develop and maintain robust information security controls to protect Element5’s solutions from Security Breaches• Executing One Trust, VAPT, Penetration testing and Business logic tests for Application and networks• Lead the threat modelling and design reviews for Application developed / utilized at element5• IT Sizing and Data storage optimization with cross (or) central functional stakeholders• Auditing Network security architecture review and manage all facets of Data Security• Ensure Continuous security is implemented with SAST, DAST etc.• Managing DLP, Insider threats, Incident and event correlation and threat responses• Ensuring standards of ISMS 27001:2013 | QMS 9001:2015 | RMS 31000:2009 | BMS | GDPR | PCI DSS compliances• Drive privacy, compliance, and security related initiatives to support regulatory and compliance req.• Work with Business to ensure the engagement of PIA data are assessed for GRC regulations.• Attend meetings and respond to queries related to DP compliance, customer audits and internal R&C Senior Management briefings• Supporting the respective Geo DPOs in providing specific DP related risk metrics and dashboards• Provide support on behalf of Risk & Compliance for RFPs, Due - Diligence, Contract negotiation, SCC execution, Audit discussions and Privacy Ops lead for customer engagements policies, frameworks, regulatory compliance oversight and enabling ISMS policies and CCO • Responsible for risks profiling and capturing in the Risk register and shared with respective stakeholders for required actions and closure Show less

• Achieved project deadlines by coordinating with contractors to manage performance.• Planned, designed, and scheduled phases for large projects.• Identified plans and resources required to meet project goals and objectives.• Managed projects from procurement to commission.• Global Data Archival Solution across all software platforms – Data oriented • Detailing Data Scope from client / stakeholders • Executing POC for gaining customer confidence as per compliance policy… Show more • Achieved project deadlines by coordinating with contractors to manage performance.• Planned, designed, and scheduled phases for large projects.• Identified plans and resources required to meet project goals and objectives.• Managed projects from procurement to commission.• Global Data Archival Solution across all software platforms – Data oriented • Detailing Data Scope from client / stakeholders • Executing POC for gaining customer confidence as per compliance policy with existing MLOps • Detailing feature enhancement to client as per market requirements for project • Budgeting / People management with internal stakeholders • IT Sizing and Data storage optimization with cross (or) central functional stakeholders • Lead infra team in installing the OpenText infrastructure and configuration related to each project scopes • Sql data extraction process / traditional data extraction process for both structured and unstructured • UI development for structured / unstructured data content mapping in DevOps / MLOps preference ✓ Plan-Build-UAT-Release-Deploy-Operate-Warranty-RUN • Detailing project timeline (backlogs) inline to Dev. Partner delivery schedules • Delivery scheduling / SMTD / Project RUN / Recon (or) validation • Supporting decommissioning process Show less

•Implemented and enforced Scrum principles and practices, facilitated continuous improvement/ Integration (CI)/ Continuous Delivery (CD). •Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on program backlog project timeline.•Creates and manages project/program resource loading and budget; reconciles budget monthly and communicates risks to Leadership •Sets and runs effective recurring status meetings with the product/program… Show more •Implemented and enforced Scrum principles and practices, facilitated continuous improvement/ Integration (CI)/ Continuous Delivery (CD). •Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on program backlog project timeline.•Creates and manages project/program resource loading and budget; reconciles budget monthly and communicates risks to Leadership •Sets and runs effective recurring status meetings with the product/program, portfolio and delivery managers •Provides a single point of contact for projects in North America / Canada / Brazil (Complete factory setup) •Manages the health of the team (Both Internal & external outsourcing) •Works with product/program Owner to define project scope, objectives and continuous delivery of features•Works effectively to ensure the team without any roadblocks Show less

•Provide structured Business IT Service continuity (ITSC) and communications guidance and assistance to team members on Risk / Resilience / Emergency management•Developed appropriate quality work on IT Disaster recovery standards, policies and procedures •Managed internal and external staff stakeholders including different vendors•Provide comprehensive analytics and tailored advice to help business performance. Play an integral role to the business in their decision-making… Show more •Provide structured Business IT Service continuity (ITSC) and communications guidance and assistance to team members on Risk / Resilience / Emergency management•Developed appropriate quality work on IT Disaster recovery standards, policies and procedures •Managed internal and external staff stakeholders including different vendors•Provide comprehensive analytics and tailored advice to help business performance. Play an integral role to the business in their decision-making process•Represent the work stream within multiple forums, including project meetings, budget discussions and Regulatory Assurance meetings•Monitoring, tracking and reporting progress to the Program Manager and senior business stakeholders•Knowledge in SaaS implementations and Cloud deployments•Experience with MS Excel, PowerPoint, and Project as well as Project Planning & Control• Drive privacy, compliance, and security related initiatives to support regulatory and compliance requirements • Work with Business teams to ensure the business engagements processing personal data information are assessed for security and compliance• Perform evaluations for compliance to DP regulations, in alignment with the internal privacy programAttend meetings and respond to queries related to DP compliance, customer audits and internal R&C Senior Management briefings.• Responsible for the effective design and implementation of controls for all new and changing processes and operations, and support the business through the implementation• Responsible for risks profiling and capturing in the Risk register and shared with respective stakeholders for required actions and closure• Provide timely and accurate reporting to internal risk assurance team and appropriate forums /committees.• Participate in related workshops or forums to provide input on privacy processes and requirements for new products / initiatives. Show less

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.• Created employee schedules to align coverage with forecasted demands.• Reviewed sales and gross profit report to assess company efficiency.• As acting Head of IT, supervised IT project leads, information technology staffs, business analysts, and quality… Show more • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.• Created employee schedules to align coverage with forecasted demands.• Reviewed sales and gross profit report to assess company efficiency.• As acting Head of IT, supervised IT project leads, information technology staffs, business analysts, and quality assurance personnel in establishing high performing IT project teams.• Implemented and drove adoption of key tools and processes to effectively deliver IT projects for the organization• Assisted project leads with project & expedited receipt of proposals from vendors and subcontractors• Facilitated prioritization discussions between IT and executive leadership to ensure alignment of organization IT investments.• Designed over 25+ training programs and workshops for IT staff.• Identified shortcomings in IT and operating budgets, cutting tech expenses by over $250,000 in 2017.• Facilitated ISMS/ ISO 27K as per GDPR regulatory, NIST, OWSAP10 Show less

• Developed policies and procedures for effective practice management.• Trained interns and newly hired team members on office procedures and computer system.• Supervised team of 10 office personnel.• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.• Led Five geographical locations in Tamilnadu covering End to End turn key projects for building new ITIL zones• Planned and monitored project spending/ budgeting, and guided projects to completion… Show more • Developed policies and procedures for effective practice management.• Trained interns and newly hired team members on office procedures and computer system.• Supervised team of 10 office personnel.• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.• Led Five geographical locations in Tamilnadu covering End to End turn key projects for building new ITIL zones• Planned and monitored project spending/ budgeting, and guided projects to completion on time, within scope, and on budget.• Managed project scope to ensure delivery was complaint with scope commitment• Tracked and managed project progress and performance against project plans, reporting status of project stakeholders through structured communications• Addressed problems through risk management and contingency planning Show less

•Led Lebara Product teams’ in supporting on their sales target planning and monthly achievements.•Handled five geographically distributed teams across Birmingham and managed operational implementation.•Responsible for release train management: dependencies, challenges and risks.•Product ownership: created comprehensive functional requirements and prioritized them for all weekly/ Monthly meetings.

Learnt technical and theoretical IT security methodologies on networking and infra handling & supporting activities.

Been an one of SAC Leader during the years of study 2009-2011. I just made lot of difference from managing stuffs to plans for execution by thinking out of box. One cannot be forgotten in that developing a wireless registration Software with my TEAM for Management level functions around the university cultural. Which is still remembered in my university forever as in my copyrighted name.At last MILAN is the corporate molding experience for each one in SRM university for developing leadership… Show more Been an one of SAC Leader during the years of study 2009-2011. I just made lot of difference from managing stuffs to plans for execution by thinking out of box. One cannot be forgotten in that developing a wireless registration Software with my TEAM for Management level functions around the university cultural. Which is still remembered in my university forever as in my copyrighted name.At last MILAN is the corporate molding experience for each one in SRM university for developing leadership, Now I am an live example specimen for it. Show less

> We learnt the concept of TYPESETTING - making power of Transformation progress from an Hard content to Soft Content - Digitization - E-Books. > As an end-to-end publishing services company, Integra serves global publishers for both full- service and custom service. > From development team to editing team the content production through digital media – its proven capabilities for all possible content services requirements in the Higher-Ed and STM space.> Integra It made… Show more > We learnt the concept of TYPESETTING - making power of Transformation progress from an Hard content to Soft Content - Digitization - E-Books. > As an end-to-end publishing services company, Integra serves global publishers for both full- service and custom service. > From development team to editing team the content production through digital media – its proven capabilities for all possible content services requirements in the Higher-Ed and STM space.> Integra It made us with right mix of expertise and energy to meet the rapidly changing learning habits through E-Books as its the strength of today's' livelihood.>Headquartered in Pondicherry, India, Integra has a global presence – Global Service Delivery Centers at India (Pondicherry and Chennai) and the US (Chicago).Overall myself and my friends learnt not only about TYPESETTING Techniques but also there PANCHASEELAS 5 Basic Values they conquered themselves forever and pass those to everyone who join with them as family. 1. We Ensure Customer Satisfactions.2. We care for our People.3. We Strive for Excellence.4. We Value for Team Work.5. We Operate with Integrity and Professional Conduct. Show less

> Learnt about Various Networking Concepts.> Executing on Network monitoring software's, Routers' , Firewall's > Worked on with Technical team on Deploying New Architecture for AVA-YA Telecommunications all over Office premises.> Reporting on Network down issues and methodologies involved on it to resolve those issues.> Learnt Outlook experience on corporate reporting structures.> How to hope up with Shifts - when there need to be an 24 X 7 Support on… Show more > Learnt about Various Networking Concepts.> Executing on Network monitoring software's, Routers' , Firewall's > Worked on with Technical team on Deploying New Architecture for AVA-YA Telecommunications all over Office premises.> Reporting on Network down issues and methodologies involved on it to resolve those issues.> Learnt Outlook experience on corporate reporting structures.> How to hope up with Shifts - when there need to be an 24 X 7 Support on Technical on calls. On overall - got more Technical knowledge with Network monitoring and maintaining at critical down time crises of Network during 24 X 7 Support. Show less