Saravanan M. Email & Phone Number
Who is Saravanan M.? Overview
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Saravanan M. is listed as Cloud Technical Pre-Sales Specialist at Crayon, a company with 3738 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Saravanan M..
Saravanan M. previously worked as Cloud Devops Engineer (AWS& Azure) at Fwd Insurance and Cloud Operation Manager (AWS & Azure) at Itc Infotech. Saravanan M. holds Certification Reporting And Dashboard Using Tableau from 360 Digitmg.
Email format at Crayon
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About Saravanan M.
An experience Service Delivery Management, Service Desk and Cloud support with extensive leadership quality throughout 13 years of professional IT Business experience in the field of Technology Service and Technical who has demonstrated the ability to manage diverse, cross-organizational teams of professionals composing of business partners, internal teams and stakeholders, in variety requirements ranging from cross-functional regional divisions in client service deployment and business development. IT service management professional with expertise in deploying, administering, and optimizing distributed solutions using AWS and Microsoft Azure, Strong experience in artifact management, development operations, and continuous integration with tools like GitHub, etc., Proficient in security setup and scripting in PowerShell, YAML. Experienced in deploying, operating, and maintaining Microsoft Windows Servers and common Linux distributions. Skilled in geo-distribution patterns, cloud storage mechanisms, IP networking, network security, cloud-based application, and network firewalls, DNS.A very strong organizational and analytical skill with proven ability to successfully analyses business requirements, develop, and deliver resolutions that contribute to profitability margins as well as improved client satisfaction.
Saravanan M.'s current company
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Saravanan M. work experience
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Cloud Devops Engineer (Aws& Azure)
Current
Cloud Operation Manager (Aws & Azure)
Cloud Site Reliability Engineer -Aws&Azure
Cloud Specialist
- Implement, the cloud architectures defined by the Solutions Architect on Azure Cloud Platform.
- Involving into project on client transaction and implementation of API, APIM and B2C
- Be part of the team that supports customers Cloud deployments in 24x7 operational support system
- L3 Support - Monitor customers production infrastructure in 24x7 rotational shifts
- L3 DevOps continuous improvement, CI|CD
- Improve monitoring and alerting systems by appropriate usage of automation tools
Senior Analyst -Microsoft Azure Cloud Support
Service Desk Administrator
Global Service Desk Analyst
- Main Role:
- Being part of Global Service desk Team, provide IT support through phone and emails
- Provide advice and assist on hardware, software and remote access
- Provide effective license, asset and operational management for software used across the organisation
- Ensure work is performed within ITIL process follow procedures,guidelines, service catalogue and knowledge base information
- Creating new knowledge base article for internal use
Service Desk Specialist
-providing first and second IT level support for client -Consistent deliverables in operation with adherence to operation guide-Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or.
Senior Analyst, Global Resolution Desk (Grd)
Senior Analyst, Global Resolution Desk (GRD)Managing ticket and provide resolution for user -more to managing their desktop issueMaking outbound calls for remote assist on user issue Assist on request management system (RMS ) inquiry and software installation base on RMS approval Consistent deliverables in operation with adherence to operation guide like.
Helpdesk Specialist
- 1. IBM MALAYSIA Sdn Bhd Position Title (Level): Helpdesk Specialist (Junior Executive) Specialization: IT/Computer - Hardware Role: Technical Support Industry: Call Center / IT-Enabled Services / BPO Monthly Salary.
- Handling calls
- 1 level and 2 level of troubleshoot
- remote user PC for troubleshoot
- Log ticket and monitoring
- follow-up with cases
Customer Care Consultant
- 2. Maxis communication sdn.bhd Position Title (Level): Customer Care Consultant (Fresh / Entry Level) Specialization: Customer Service Role: Call Centre Executive Industry: Call Center / IT-Enabled Services / BPO.
- Handling inbound call and outbound calls of Maxis postpaid & prepaid users.
- Provided accurate technical support for customer’s problems & solutions.
- Follow up with customers with their needs and request.
- Prepare daily & weekly report.
- conduct investigation on fraud payment by customers
Human & Admin Executive
- 4. Spansion (Kuala Lumpur) Sdn.Bhd Position Title (Level): Human Resource Officer (Junior Executive) Specialization: Human Resources Role: Employee/Labour Relation Industry: Manufacturing / Production Monthly Salary.
- Engage in all over of Human Resource practice (example conduct disciplinary action)
- Responsible in arranging & conduct training for fresh employees & Sending for training to overseas.
- Maintaining company intranet such as upload data, follow-up with other department in updating data for audit purpose &follow up with overseas client.
- Monitoring and in charge of company cafeteria.
- In charge of employees transportation (prepare transport for operators)
Colleagues at Crayon
Other employees you can reach at crayon.com. View company contacts for 3738 employees →
Janis Taurins
Colleague at Crayon
Riga, Latvia, Latvia
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MC
Melanie Coffee (She/Her)
Colleague at Crayon
Oslo, Oslo, Norway, Norway
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JA
Jenson A
Colleague at Crayon
Chennai, Tamil Nadu, India, India
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NP
Nina Puzović
Colleague at Crayon
Serbia, Serbia
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KS
Kamakshi Sharma
Colleague at Crayon
Bangalore Urban District, India, India
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IW
Ingrid Willery
Colleague at Crayon
Greater Paris Metropolitan Region, France
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MG
Merita Geer
Colleague at Crayon
Greater Sydney Area, Australia
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SD
Scheila Dutra
Colleague at Crayon
Florianópolis, Santa Catarina, Brazil, Brazil
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SS
Steen Schmidt
Colleague at Crayon
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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SU
Sajna Unnikrishnan
Colleague at Crayon
Dubai, United Arab Emirates, United Arab Emirates
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Saravanan M. education
Certification Reporting And Dashboard Using Tableau
Big Data Boot Camp
Certification Data Science, Data Science
Diploma Of Information Technology Ict 50118, Information Technology
Proffesional Certificate, Service Desk Analyst And Itil V3 Foundation, Pass
Service Desk Certificate, Information Technology
Master'S Degree; Mba, Business Studies/Administration/Management
Bachelor'S Degree, Business Studies/Administration/Management; Human Resource Management
Bachelor Of Business Administration - Bba, Human Resources Management And Services
Frequently asked questions about Saravanan M.
Quick answers generated from the profile data available on this page.
What company does Saravanan M. work for?
Saravanan M. works for Crayon.
What is Saravanan M.'s role at Crayon?
Saravanan M. is listed as Cloud Technical Pre-Sales Specialist at Crayon.
Where is Saravanan M. based?
Saravanan M. is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Crayon.
What companies has Saravanan M. worked for?
Saravanan M. has worked for Crayon, Fwd Insurance, Itc Infotech, Bat, and Aventra Group.
Who are Saravanan M.'s colleagues at Crayon?
Saravanan M.'s colleagues at Crayon include Janis Taurins, Melanie Coffee (She/Her), Jenson A, Nina Puzović, and Kamakshi Sharma.
How can I contact Saravanan M.?
You can use AeroLeads to view verified contact signals for Saravanan M. at Crayon, including work email, phone, and LinkedIn data when available.
What schools did Saravanan M. attend?
Saravanan M. holds Certification Reporting And Dashboard Using Tableau from 360 Digitmg.
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