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Saravanan M. Email & Phone Number

Cloud Technical Pre-Sales Specialist at Crayon
Location: WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia 13 work roles 9 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Cloud Technical Pre-Sales Specialist
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Company size

Who is Saravanan M.? Overview

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Quick answer

Saravanan M. is listed as Cloud Technical Pre-Sales Specialist at Crayon, a company with 3738 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Saravanan M..

Saravanan M. previously worked as Cloud Devops Engineer (AWS& Azure) at Fwd Insurance and Cloud Operation Manager (AWS & Azure) at Itc Infotech. Saravanan M. holds Certification Reporting And Dashboard Using Tableau from 360 Digitmg.

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Email format at Crayon

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Crayon

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Profile bio

About Saravanan M.

An experience Service Delivery Management, Service Desk and Cloud support with extensive leadership quality throughout 13 years of professional IT Business experience in the field of Technology Service and Technical who has demonstrated the ability to manage diverse, cross-organizational teams of professionals composing of business partners, internal teams and stakeholders, in variety requirements ranging from cross-functional regional divisions in client service deployment and business development. IT service management professional with expertise in deploying, administering, and optimizing distributed solutions using AWS and Microsoft Azure, Strong experience in artifact management, development operations, and continuous integration with tools like GitHub, etc., Proficient in security setup and scripting in PowerShell, YAML. Experienced in deploying, operating, and maintaining Microsoft Windows Servers and common Linux distributions. Skilled in geo-distribution patterns, cloud storage mechanisms, IP networking, network security, cloud-based application, and network firewalls, DNS.A very strong organizational and analytical skill with proven ability to successfully analyses business requirements, develop, and deliver resolutions that contribute to profitability margins as well as improved client satisfaction.

Current workplace

Saravanan M.'s current company

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Crayon
Crayon
Cloud Technical Pre-Sales Specialist
Kuala Lumpur, MY
Website
Employees
3738
AeroLeads page
13 roles

Saravanan M. work experience

A career timeline built from the work history available for this profile.

Cloud Technical Pre-Sales Specialist

Kuala Lumpur, MY

Cloud Devops Engineer (Aws& Azure)

Current

Malaysia

Jul 2024 - Present

Cloud Operation Manager (Aws & Azure)

Malaysia

Jun 2023 - Jul 2024

Cloud Site Reliability Engineer -Aws&Azure

Bat

Selangor, Malaysia

Jun 2023 - Jul 2024

Cloud Specialist

Malaysia

  • Implement, the cloud architectures defined by the Solutions Architect on Azure Cloud Platform.
  • Involving into project on client transaction and implementation of API, APIM and B2C
  • Be part of the team that supports customers Cloud deployments in 24x7 operational support system
  • L3 Support - Monitor customers production infrastructure in 24x7 rotational shifts
  • L3 DevOps continuous improvement, CI|CD
  • Improve monitoring and alerting systems by appropriate usage of automation tools
Feb 2023 - Jun 2023

Senior Analyst -Microsoft Azure Cloud Support

Malaysia

May 2022 - Feb 2023

Global Service Desk Analyst

Kuala Lumpur, Malaysia

  • Main Role:
  • Being part of Global Service desk Team, provide IT support through phone and emails
  • Provide advice and assist on hardware, software and remote access
  • Provide effective license, asset and operational management for software used across the organisation
  • Ensure work is performed within ITIL process follow procedures,guidelines, service catalogue and knowledge base information
  • Creating new knowledge base article for internal use
Dec 2016 - Sep 2018

Service Desk Specialist

Aswhite Global

Midvalley

-providing first and second IT level support for client -Consistent deliverables in operation with adherence to operation guide-Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or.

Feb 2015 - Dec 2016

Senior Analyst, Global Resolution Desk (Grd)

Technology Park, Bukit Jalil, Kuala Lumpur

Senior Analyst, Global Resolution Desk (GRD)Managing ticket and provide resolution for user -more to managing their desktop issueMaking outbound calls for remote assist on user issue Assist on request management system (RMS ) inquiry and software installation base on RMS approval Consistent deliverables in operation with adherence to operation guide like.

Mar 2013 - Feb 2015

Helpdesk Specialist

Ibm Malaysia Sdn Bhd
  • 1. IBM MALAYSIA Sdn Bhd Position Title (Level): Helpdesk Specialist (Junior Executive) Specialization: IT/Computer - Hardware Role: Technical Support Industry: Call Center / IT-Enabled Services / BPO Monthly Salary.
  • Handling calls
  • 1 level and 2 level of troubleshoot
  • remote user PC for troubleshoot
  • Log ticket and monitoring
  • follow-up with cases
Jun 2011 - Feb 2013

Customer Care Consultant

Maxis Communication
  • 2. Maxis communication sdn.bhd Position Title (Level): Customer Care Consultant (Fresh / Entry Level) Specialization: Customer Service Role: Call Centre Executive Industry: Call Center / IT-Enabled Services / BPO.
  • Handling inbound call and outbound calls of Maxis postpaid & prepaid users.
  • Provided accurate technical support for customer’s problems & solutions.
  • Follow up with customers with their needs and request.
  • Prepare daily & weekly report.
  • conduct investigation on fraud payment by customers
Jun 2010 - Jun 2011

Human & Admin Executive

Spansion (Kl) Sdn.Bhd
  • 4. Spansion (Kuala Lumpur) Sdn.Bhd Position Title (Level): Human Resource Officer (Junior Executive) Specialization: Human Resources Role: Employee/Labour Relation Industry: Manufacturing / Production Monthly Salary.
  • Engage in all over of Human Resource practice (example conduct disciplinary action)
  • Responsible in arranging & conduct training for fresh employees & Sending for training to overseas.
  • Maintaining company intranet such as upload data, follow-up with other department in updating data for audit purpose &follow up with overseas client.
  • Monitoring and in charge of company cafeteria.
  • In charge of employees transportation (prepare transport for operators)
Nov 2007 - Feb 2009
Team & coworkers

Colleagues at Crayon

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9 education records

Saravanan M. education

Certification Reporting And Dashboard Using Tableau

360 Digitmg

Big Data Boot Camp

360 Digitmg

Certification Data Science, Data Science

360 Digitmg

Diploma Of Information Technology Ict 50118, Information Technology

Australian Information Technology College

Proffesional Certificate, Service Desk Analyst And Itil V3 Foundation, Pass

Itsm Expert

Service Desk Certificate, Information Technology

Itsm Expert

Master'S Degree; Mba, Business Studies/Administration/Management

Institute/University : University Of Southern Queensland (Australia)

continue studies in Master Level

Bachelor'S Degree, Business Studies/Administration/Management; Human Resource Management

Institute/University: Multimedia University

compeleted Bachelor in Business Administration (BBA) Human Resource Management

Bachelor Of Business Administration - Bba, Human Resources Management And Services

FAQ

Frequently asked questions about Saravanan M.

Quick answers generated from the profile data available on this page.

What company does Saravanan M. work for?

Saravanan M. works for Crayon.

What is Saravanan M.'s role at Crayon?

Saravanan M. is listed as Cloud Technical Pre-Sales Specialist at Crayon.

Where is Saravanan M. based?

Saravanan M. is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Crayon.

What companies has Saravanan M. worked for?

Saravanan M. has worked for Crayon, Fwd Insurance, Itc Infotech, Bat, and Aventra Group.

Who are Saravanan M.'s colleagues at Crayon?

Saravanan M.'s colleagues at Crayon include Janis Taurins, Melanie Coffee (She/Her), Jenson A, Nina Puzović, and Kamakshi Sharma.

How can I contact Saravanan M.?

You can use AeroLeads to view verified contact signals for Saravanan M. at Crayon, including work email, phone, and LinkedIn data when available.

What schools did Saravanan M. attend?

Saravanan M. holds Certification Reporting And Dashboard Using Tableau from 360 Digitmg.

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